Office Clerk

Silvercrest Senior Residence serves to fill a critical need for housing for low‑income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment‑style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living. Status: Part‑Time (25 hours per week, 10am-3pm) Salary Range: $18.00-$20.00 per hour Responsibilities Receives applications from prospective residents and explains eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move‑in and move‑out inspection packets. Processes applications for occupancy in accordance with HUD and Fair Housing regulations. Assists in performing income certification, re‑certification, and verification functions. Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order according to established filing systems. Processes requests for maintenance work orders from residents according to established maintenance policies. Assists manager with maintaining an annual calendar of events in the area of resident income certification and re‑certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks. Composes general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Assists with keeping inventory of office supplies on hand to eliminate any need for emergency or last‑minute ordering or purchasing. Provides records and reports as required by supervisor in an accurate and timely fashion. Assists as needed with managing tenants. Creates, submits, and follows up with work orders. Is responsible for after‑hours on‑call duty. Maintains professional relationships with senior residents. Complies with Silvercrest Operating Procedures Manual and Salvation Army policies. Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff. Performs other duties as requested by Supervisor. Qualifications Required Is responsible for after‑hours on‑call duty. Preferred Must have a high level of interpersonal skills to handle sensitive and confidential situations. Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work. Basic office skills such as answering phones, filing, faxing, sorting mail, and knowledge of use and operation of standard office equipment. Strong organizational and problem‑solving skills. Ability to communicate professionally and accurately, both verbally and in writing. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr