Senior Business Development Manager
$171k - $285kRippling
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role Own and scale Rippling's Services Partners function - recruiting, onboarding, and managing SI partners (GSIs and large regionals) who deliver Rippling implementations to customers. You'll hold partners accountable on timelines and quality, structure complex commercial agreements, and keep cross-functional stakeholders (Sales, CS, Implementation, Legal) fully informed at every stage. What you will do
- Recruit and manage top-tier SI partners; secure resourcing and ensure delivery quality
- Build a metrics-driven program with regular reporting to partners and internal leadership
- Lead escalation management - resolve issues quickly and decisively
- Connect customers with relevant partners and support end-to-end deal execution
- Structure and negotiate complex commercial agreements with Legal, Finance, and exec leadership
- Evaluate corporate development opportunities that expand services delivery capacity
- Drive aggressive follow-up: own open items, set clear deadlines, ensure nothing drops
- Conduct market research and competitive analysis on the services partner landscape
- Bachelor's Degree required
- 8+ years in BD and/or sales at high-growth SaaS companies
- 3+ years direct experience managing services delivery partners (GSIs and large regional SIs)
- Proven track record of proactive, assertive follow-up and accountability
- Experience structuring and negotiating complex commercial partnerships / co-delivery arrangements
- Strong executive presence - ability to engage senior stakeholders at large SI firms and internally
- First-principles thinker who thrives in ambiguous environments
- Strong negotiation, communication, and organizational skills
- Deep knowledge of SaaS/services business models and the professional services ecosystem
- MBA or advanced degree
- Direct experience in the HCM / HR Tech / Payroll ecosystem
- Prior experience at or partnering with a Big 4 / GSI firm (Deloitte, Accenture, PwC, etc.)
- Background in implementation or professional services delivery (not just managing partners)
- Experience building a partner program from scratch
- Track record managing partner P&Ls or co-sell / co-delivery revenue targets
Vacancy posted 3 days ago
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