Scrum Master

Scrum Master

Charlotte, NC (Hybrid – 3 days per week onsite)

12 months + Possibility to Extend and/or Convert to FTE

$60 - $70 (W2 Only)

Job/Role Description

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and PI Planning to ensure they are effective, outcome-driven, and aligned with delivery objectives.
• Drive consistency in Agile practices and coach teams to operate effectively within the Scrum framework through facilitation and continuous improvement.
• Oversee sprint execution, resource capacity tracking, and forecasting to support realistic planning and sustainable delivery.
• Monitor team performance using Agile metrics such as velocity, sprint burndown/burnup, and cycle time to identify trends, improve predictability, and enable data-informed decisions.
• Identify and remove impediments, manage risks, resolve blockers, and coordinate dependencies across teams to maintain delivery alignment and protect team focus.
• Collaborate with Product Owners on backlog prioritization and refinement to ensure work aligns with business value and delivery goals.
• Partner with engineering leads and architects to assess technical feasibility, estimate complexity, manage technical debt, and address environment and release risks.
• Provide regular updates to stakeholders and leadership on delivery progress, risks, and outcomes while shielding teams from external disruptions.
• Coach teams on Agile principles, Scrum practices, and self-organization while fostering a culture of accountability, collaboration, and continuous improvement.
• Utilize Jira for backlog management and sprint tracking, Confluence for documentation, and support Definition of Ready (DoR), Definition of Done (DoD), and story sizing techniques.
• Apply iterative delivery practices within an Agile SDLC and support scaled delivery approaches as needed.

Required Qualifications

• Experience serving as a Scrum Master in enterprise Agile delivery environments
• Proven ability to facilitate Scrum ceremonies and drive effective Agile execution
• Strong knowledge of Agile metrics, sprint tracking, and continuous improvement practices
• Hands-on experience with Jira, Confluence, SharePoint, and Microsoft Teams for backlog management, documentation, and collaboration
• Solid understanding of technical delivery environments including system architecture, APIs, integrations, and dependencies
• Demonstrated success identifying and removing impediments while coordinating across teams and stakeholders
• Experience coaching teams on Agile principles and fostering high-performing, self-organizing teams
• Strong interpersonal, written, and oral communication skills with excellent facilitation abilities
• Proven analytical and problem-solving skills with keen attention to detail
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions under tight timelines
• Highly self-motivated, organized, and customer service oriented
• Scrum Master certification (CSM, PSM, or equivalent) a plus
• Background in engineering, quality assurance, or software development a plus
• Experience supporting large-scale, multi-team Agile delivery environments a plus
• Familiarity with cloud platforms, data platforms, or DevOps ecosystems a plus