Executive Assistant [Remote]

ABOUT THE COMPANY

MassFire Media operates a global consumer mobile platform focused on real-world discovery through short-form video. Each of the 10,000+ cities on the platform functions as its own live feed, powered by local creators and location-based attribution.

The app ranks in the Top 100 across 40 countries, supports over 3 million businesses worldwide, and maintains a 4.8-star rating from over 25,000 reviews.

For businesses, we provide a fully managed content and attribution solution that tracks real-world engagement through location signals.

To understand the scale of the platform and recent product evolution, we encourage candidates to review this recent coverage:

The company is backed by Redpoint Ventures, Streamlined Ventures, Village Global, and global music talent Kygo, and has been featured in TechCrunch, Fortune, ABC, NBC, and Yahoo Finance.

Because this role directly impacts lifecycle engagement across a live consumer mobile product, candidates advancing in the interview process will be expected to demonstrate familiarity with the user experience and reference specific observations about onboarding flows, messaging touchpoints, and retention mechanics.

Our team actively engages with the product as part of how we think about growth and retention. As part of your application, tell us one feature or experience that stood out to you and how you would improve it.

ROLE OVERVIEW

We are seeking a Marketing Specialist to take ownership of lifecycle engagement strategy using Braze. This role directly influences retention, reactivation, and monetization across a global consumer mobile product operating in 150+ countries.

You will work cross-functionally with product, data, and engineering to design scalable engagement systems that drive measurable growth.

RESPONSIBILITIES

• Build and execute lifecycle marketing campaigns using Braze
• Design and optimize customer journeys across email, push, in-app messaging, and SMS
• Develop segmentation strategies to improve personalization and engagement
• Utilize Braze features including Canvas, Liquid scripting, and event-triggered workflows
• Analyze campaign performance and iterate based on data
• Partner cross-functionally to ensure accurate event tracking and clean data flow
• Identify retention gaps and propose structured lifecycle experiments

REQUIREMENTS

• 3–5+ years of experience supporting senior executives, founders, or leadership teams in fast-paced environments

• Exceptional organizational and time management skills, with the ability to manage complex, shifting priorities across multiple stakeholders

• Strong written and verbal communication skills, with the ability to draft clear, concise correspondence on behalf of leadership

• High discretion and judgment when handling sensitive information and confidential matters

• Demonstrated ability to anticipate needs, proactively solve problems, and operate with minimal direction

• Experience coordinating travel, investor or board materials, and cross-functional projects

• Proficiency with Google Workspace, Slack, Zoom, Notion, and modern calendaring tools

• Ability to thrive under pressure while maintaining composure and attention to detail
  
  

We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds.