Manager, Learning and Development

Overview Norton Rose Fulbright US LLP is seeking a Manager, Learning and Development to join its US People & Development team. This hybrid role will be based in Houston, Dallas, or Austin offices. If based in Dallas or Austin, travel to one of our other offices may be required on a quarterly or as-needed basis. The firm is a large global law practice with a focus on delivering professional development and client solutions while maintaining a culture of quality, unity and integrity. Responsibilities Develop and implement approaches to enhance the skills of our people across the full spectrum of partners, lawyers, and business service professional employees. Design and deliver performance development and business skills learning and development programs and revise our existing portfolio as appropriate. Develop, administer and deliver US training programs, live and virtual, that meet professional development goals. Collaborate and consult with subject matter experts regarding the design and maintenance of program content. Work with Directors, C-level firm leaders, Practice Group Heads, and Team Leaders to monitor lawyer and business services group progress in meeting competencies and identifying developmental needs. Manage professional development programs from design to implementation and ensure they are tailored to the most relevant needs of the audience. Update program content as appropriate to provide engaging and relevant content. Identify opportunities to leverage technology and AI to increase efficiencies in the creation and delivery of Talent Development programs. Provide one-on-one coaching and guidance to selected candidates. Manage the firm\'s learning and development internal branding function. Identify additional opportunities for growth and development of firm lawyers and business services employees. Participate fully in the activities of the Talent Development team and the wider People and Development team and work closely with other business services teams. Maintain knowledge and industry trends for learning and development. If applicable, coach and develop direct reports to ensure they are hitting team goals and objectives to deliver at or above expectations. Qualifications Bachelor\'s degree and 5 years of relevant experience in learning and development, classroom training, organizational development, or legal industry roles. In lieu of a bachelor\'s degree, 9 years of relevant experience. At least 1 year of direct people-management experience. Proficiency in Microsoft Office; intermediate in PowerPoint preferred. Familiar with use of online presentation platforms such as Microsoft Teams or Zoom to deliver training. Experience working with a Learning Management System preferred. Excellent communication skills; both verbal and written. Strong interpersonal skills with the ability to autonomously as well as collaboratively with peers and senior management. Excellent client service, serving both internal and external clients. Strong organization and time management/project management skills necessary to prioritize multiple assignments and to meet set deadlines; ability to react quickly in a fast-paced, changing environment. Integrity and good judgment when handling confidential information. Ability to identify and analyze issues and problems, recommend and implement solutions, and respond effectively to sensitive inquiries and complaints. Practices a spirit of continuous improvement. Ability to respond calmly, efficiently and effectively in stressful situations. Ability to take ownership of special projects or make major contributions. Reliable, flexible and can-do attitude in all situations is essential. Benefits and Equal Opportunity Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. The firm offers a 401(k) savings plan and profit-sharing plans where eligible. Full-time employees are eligible for fertility benefits and a paid time off plan with a minimum of 20 days per year and 11 firm holidays. The firm also provides paid parental leave of at least 14 weeks. Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will be kept confidential and used in accordance with applicable laws. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The firm will provide reasonable accommodation to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact View email address on click.appcast.io. E-Verify: This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity statements apply. Note: This job description does not cover all activities, duties or responsibilities required of the colleague. Duties may change at any time with or without notice. #J-18808-Ljbffr