Business Development Representative

Job Description

Job Description

Role Description
As our Business Development Rep, you'll be responsible for planning your day and calling on properties throughout the northern neighborhoods of Chicago (e.g. River North, Wicker Park/Bucktown, Lincoln Park, Logan Square, etc) to schedule jobs for our technicians to repair.

Surface Experts is an all-inclusive surface repair provider. We repair small damage to interior hard surfaces like Floors, Countertops, Tubs, Cabinets, Appliances, Furniture … almost everything!

We are an environmentally-focused small business that aims to reduce the waste of time, money, and landfill by repairing, rather than replacing, these surfaces!
No prior industry or formal sales experience required. If you bring the right attributes, we’ll train you to excel with world-class training at Surface Experts HQ, a steady flow of quality leads, and a supportive team behind you!

Perks and Benefits:

• Compensation and Time Off
  • Compensation: Base salary + commission + bonuses (avg annual earnings range at listed amount)
  • Time Off: Paid holidays and 10 days of paid time off
  • Stipends: Wellness, mileage/parking, and phone stipends
• Location and Schedule
  • Location : Majority time doing in-field sales; minimal remote admin work
  • Work-Life Balance : Full-time during business hours (no nights or weekends)
  • Manage Your Schedule : Midweek appointment? Scheduling autonomy means you can balance work commitments with personal appointments. 
• Small Business, Big Support, Huge Opportunity
  • Local Business: Small-business backed by the training, tools, and resources of a nationwide franchise
  • Tight-Knit Team: Work closely with the owner and technicians to deliver high-quality repairs
  • Technology: Software that provides quality leads, plus a detailed routing tool to help you plan efficient routes
  • Sales Support: Access to a dedicated Support Center for administrative assistance
  • Coaching and Training: Sales training at Surface Experts HQ plus continual 1:1 coaching with our sales coaching team

What a Typical Day Looks Like

• Map your route, planning on ~15 on-site visits throughout a variety of northern Chicago neighborhoods (e.g. River North, Wicker Park/Bucktown, Lincoln Park, Logan Square, etc) to schedule work for our technicians
• Log notes/metrics in our software and coordinate with the Owner/Sales team
• Light admin and prep from your home, before daily driving to visit properties in various neighborhoods each day
• Weekly sales coaching, ongoing support, and regular reviews to track overall performance to sales goals

Attributes Over Experience

No Sales Experience Required : No prior industry experience, degree, or formal sales experience is needed. We will teach the process; we can’t teach these traits:

• Coachable — Eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook 
• Curious — Active listener who is comfortable asking questions and seeks to serve customers by first understanding them and their needs
• Motivated — Independent and driven person who isn't satisfied settling and strives to build and maintain strong client relationships
• Detail-Oriented — Executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue