Partner Solutions Architect- Service Providers

Partner Solutions Architect (PSA) Service Providers.

Role Overview

The Partner Solutions Architect (PSA) is a high-impact, strategic technical leader responsible for driving the comprehensive pre-sales and post-sales technical relationship with our top-tier Global and GEO Partners, including Global System Integrators (GSIs) and Service Providers (SPs). In this role you will act as the principal architect and single point of technical alignment, collaborating at the executive and enterprise architect level to drive joint global GTM strategy and design repeatable reference architectures. The role focuses heavily on scaling the company One (SASE/SSE) and AI Infrastructure (Workers AI, AI Gateway) globally, embedding the company into global partner practices, and unlocking massive Partner-Influenced Opportunity (PIO).

Key Responsibilities

1. Pre-Sales Architecture, Strategy & Champion Building

• Global CF1 & AI Technical Alignment, GTM Strategy: Own the overarching technical relationship with top-tier Global/GEO partners to align on building and launching repeatable, global Go-To-Market (GTM) strategies. Accelerate the partner’s global technical capabilities, enabling their enterprise architects to lead discovery and scale secure, resilient, and repeatable architectures leveraging the the company Platform with a strong focus on AI and the company One (CF1).

• Technical Account Plan Ownership: Own and drive the end-to-end Technical Account Plan (TAP) for assigned top-tier strategic Global GSIs and SPs. Act as the principal architect mapping global partner business initiatives to technical execution milestones, ensuring continuous alignment on large-scale CF1 and AI adoption targets.

• Cultivating Global Technical Champions: Identify, enable, and cultivate executive-level technical advocates, practice leads, and "Champions" within the global partner organization to scale the company expertise independently, generate large-scale Partner-Influenced Opportunities (PIO), and empower them to deliver high-value professional services around Zero Trust and AI application security.

• Driving Global PIO via Repeatable Reference Architectures: Collaborate with sales teams to proactively source, qualify, and expand PIO through strategic architectural alignment, focusing on creating Repeatable Reference Architectures that allow partners to migrate legacy enterprise network architectures to CF1 and integrate secure AI solutions at scale.

• Enterprise Deal Support & Qualification: Enable global partners’ technical validation, proof-of-concept (PoC), demo, pipeline generation, and pipeline acceleration capabilities. Identify joint pursuit accounts, facilitate strategic technical account planning, and deliver cutting-edge solution architecture sessions for top-tier Named Partners and high-value, complex global deals.

2. Post-Sales Architecture & Accelerated Services Delivery

• Global ASD Partner Journey Ownership: Own the Accelerated Services Delivery (ASD) partner journey at the GEO/Global level to ensure top-tier partners possess the advanced, scalable capabilities required to deploy, manage, and support the the company platform and enterprise AI application workloads seamlessly.

• Joint Services Offering Acceleration with a strong focus on CF1 and AI: Build, co-develop, and publish joint services catalogues and repeatable reference offerings with key global partners, accelerating the creation and global launch of their own the company-focused managed services practices, managed CF1 SASE offerings, and enterprise AI security assessments.

• Global Service Monetization: Enable GSIs and SPs to embed CF1 and Workers AI capabilities deeply into their own global managed security portfolios and core enterprise offerings to shorten time-to-market, protect complex client AI pipelines, and maximize global profitability.

• Technical Account Governance & Architectural Health: Act as the escalated principal technical point of contact to ensure long-term architectural health across global deployments, utilizing telemetry and proactive design to move the global partner relationship from reactive troubleshooting to advanced CF1 and AI optimization.

3. Automation & Continuous Innovation

• Leverage Autonomous AI Tools: Champion the use of the company OS, AI tools (Agent PAT and Agent Echo) to automate standard, repeatable technical tasks, optimizing operational efficiency and freeing up bandwidth for high-touch, strategic global partner engagements.

• Global AI & CF1 Feedback Loop: Engage key global partner champions and practice leads in the Partner Technical Advisory Council (PTAC) to give them early access to beta software, capture raw enterprise-grade product feedback, and drive joint co-innovation on CF1 features and emerging AI products.

• Cross-Functional Strategy