Accounts Receivable Specialist

Accounts Receivable Specialist

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Position Summary: The Accounts Receivable Specialist is responsible for monitoring and collecting outstanding account balances while ensuring compliance with organizational policies and procedures. This role supports financial operations by maintaining accurate records, researching payment issues, and providing excellent customer service to patients, payers, and business partners.

Responsibilities:

• Review unbilled report daily and submit claims according to insurance regulations.
• Follow up with insurance company or third party payer to ensure correct and timely processing and payment of claims.
• Utilize system's workstation and/or aging report generated by BOD to enter initial follow up date.
• Review all EOB's provided daily and follow up on claims that were processed incorrectly.
• Communicate third part denial information to BOD's to ensure next steps or actions needed.
• Ensure all write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments on assigned Business Office log for BOD approval.
• Review all mail and determine steps necessary to resolve patient's concerns.
• Promptly accepts and handles incoming telephone calls for all accounts assigned.

Benefits:

• Challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi student loan refinancing program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ subsidiaries
• Pet insurance

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services: Headquartered in King of Prussia, PA, Universal Health Services, Inc. is one of the nation's largest and most respected providers of hospital and healthcare services.

Qualifications Requirements: Associates Degree in Accounting preferred and/or equivalent combination of education and experience. 2 Years' experience in In-Patient Psychiatric Billing/Collection and medical terminology desirable. Strong computer skills to include Excel. Excellent customer service and communication skills.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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