Frontline Product Support Analyst — SaaS & Healthcare
Long Tail Health Solutions
Long Tail Health Solutions is seeking a Product Support Analyst to own the front line of customer support for AppealAssist and CareAssist. You will triage, resolve, and escalate tickets quickly, serving as the first point of contact for healthcare staff. In this role, you will document steps, maintain the ticket queue, communicate clearly with customers, and collaborate with the Director of Product Support to improve processes. #J-18808-Ljbffr Long Tail Health Solutions
Vacancy posted 2 days ago
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