Order Fulfillment Coordinator

Established in 1988, SVF Flow Controls is a recognized leader in flow control technology. They offer a full range of superior-quality engineered valves, actuators, and controls for unique applications such as high pressure and high purity. Designed of exotic alloys, SVF Flow Controls serves many industries including chemical, biotech, semiconductor, pharmaceutical, Petro-Chem, food & beverage, oil & gas, refining, etc. Over the years, we established our company as the leader in providing quality products with exceptional value and service. SVF Flow Controls was acquired by NIBCO in 2023 and we are proud to be a division of this terrific company. SVF's Corporate Headquarters is located in La Palma, California. To learn more about SVF, please visit our website at

POSITION SUMMARY : The Order Fulfillment Coordinator plays a critical role in supporting daily distribution and fulfillment activities by ensuring accurate order processing, production reporting, and documentation. This position serves as a key contact between distribution, production, and logistics to drive efficiency, maintain accuracy, and ensure adherence to company policies and procedures.

Starting pay rate: $22.75/hr.

Schedule: Day shift, on-site, Monday - Friday

RESPONSIBILITIES :

• Adherent to company policies, standard operating procedures (SOPs), and direction from the Supervisor, Operation Support or designated leader to ensure compliance and operational consistency.
• Maintain and update the Open Order Log to accurately track order status and support timely processing.
• Manage the Order Fulfillment Log, ensuring all records are complete, accurate, and up to date.
• Create and process OSP (Outside Processing) Work Orders in a timely and accurate manner.
• Report production orders and generate delivery notes to support outbound shipments.
• Coordinate with cross-functional teams (production, distribution, logistics) to ensure seamless order flow and timely issue resolution.
• Monitor order progress and proactively communicate delays, discrepancies, or risks to the Supervisor, Operation Support.
• Promote and support a safe working environment by following and reinforcing company safety policies.
• Perform additional duties and responsibilities as assigned.

EDUCATION REQUIREMENTS :

• High school diploma or equivalent required.

SKILLS REQUIRED :

• Experience with SAP, specifically in work order processing, inventory management, and receiving.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Working knowledge of ISO 9001:2015 standards related to work order processing and OSP procedures.
• Strong problem-solving and critical thinking.

PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS:

• Ability and willingness to work extended hours as needed to meet operational demands.
• Ability to perform physical tasks such as lifting, climbing, balancing, and handling materials when required.

COMPETENCIES :

• Collaboration & Teamwork
• Problem Solving Abilities
• Customer Service Skills
• Understanding of the supply chain

• Effective Communication, both written & verbal
• Organization & Time Management skills
• Ability to work in fast-paced environment.
• Ability to learn software and other technology.

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SVF Flow Controls is committed to equal opportunity employment. It is the policy of SVF Flow Controls to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Matco-Norca

With 70 years of experience, Matco-Norca is the largest independent-sourcing company for valves, fittings & nipples, faucets, and specialty plumbing products for the plumbing and heating, industrial, waterworks, and irrigation markets. With distributions centers throughout the country, we offer quick, local service, quality products, competitive pricing, and unmatched customer service. Matco-Norca is always growing, always changing, always offering something new.