IT Desktop Support - Associate / Kansas City MO 64111

Overview Contract: 3 Months Location: 3822 Summit Ave, Kansas City MO 64111, USA Job Title: IT Desktop Support - Associate Company: Mindlance Brief Description: Providing technical guidance to a wide range of users over phone, via email and at colleague’s work stations. Prioritizing work schedules to minimize operational down time. Responsibilities Assemble and support desktop & laptop computers and applications (Windows 7 Professional, Windows 10, Microsoft Office, Internet Explorer, RightFax, Filemaker, Symantec Endpoint Protection, SAS, etc.) Image systems via Ghost and/or SCCM Utilize the SCCM to deliver new/updated software packages to the desktops/laptops Maintain license inventory of all desktop computer applications Maintain physical inventory of all desktop & laptop computers Perform minor troubleshooting & repair of computers Coordinate with vendors for the repair of desktop and laptop computers in and out of warranty Provide remote support and troubleshooting Provide Desktop Team leadership Attend team meetings Make recommendations for improvement to Manager, Site Support Other duties as assigned by Manager, Site Support Requirements High level customer services skills An empathetic and approachable manner A passion for IT and the ability to learn new technologies The discipline to work within a fast-paced and dynamic support environment both individually and as part of a team Minimum of Bachelor\'s Degree or 3 year’s desktop support experience Experience with Microsoft desktop applications (Office, Outlook, etc.) Experience with Microsoft Active Directory Good written and verbal communication skills Minimal travel, as necessary Willing to work weekends/nights as needed for system upgrades Systems administrator experience with Microsoft Networking systems (Windows 2008/2012) with a LAN of at least 10 users is desirable Experience supporting Android and iOS mobile devices Application If you are available and interested then please reply me with your “ Chronological Resume ” and call me on View phone number on click.appcast.io . Thanks & Regards, #J-18808-Ljbffr Mindlance