Office Administrator

Front Desk Office Administrator

The client is seeking a Front Desk Office Administrator to handle frontline communications with visitors and internal staff. The Office Admin will report directly to the Facilities team and provide administrative support and visibility to the public entering the client offices.

Required Skills

• Can manage schedules and coordinate events. Has demonstrated calmness during stressful situations. Can multitask and support large numbers of requests simultaneously.

Required Communication Skills

• Can write and speak clearly about the status of tasks and articulate questions. Can handle inquiries from Senior Executives, Elected Officials, and other customers if Senior Managers are not available, by redirecting to the most appropriate backup resource, or taking a message and ensuring follow-up.

Skills

• Highly organized and detail-oriented
• Strong verbal and written communication skills
• Prior experience working at a front desk reception area

Special Skills

• Reliability
• Experience dealing with the public and visitors
• Professional acumen

Education Requirements

• High School Diploma or equivalent

IT Systems Used

• Outlook
• O365
• SharePoint

Tasks

• Receiving guests at the front desk and guiding them through security protocols while on-site
• Accepting and delivering mail; processing UPS and FedEx transactions
• Directing calls and triaging requests
• Performing data entry and reporting as assigned
• Handling organization-wide announcements as it pertains to buildings and facilities
• Handling some kitchen organization, managing compost activities up to and including working with compost buckets
• Other duties as assigned that contribute to the key outcomes of the facilities team

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #MCB