Pro Desk: Customer Service & Sales Specialist
The Home Depot
Overview El equipo de Servicio al Cliente/Ventas Pro de The Home Depot está dedicado a ofrecer una experiencia excepcional para clientes profesionales, incluyendo contratistas, propietarios de propiedades y clientes comerciales. El equipo apoya cada etapa del recorrido del cliente Pro, desde la gestión de pedidos y la entrega segura hasta recomendaciones expertas de productos y soluciones de entrega personalizadas. El equipo construye y mantiene relaciones profesionales con los clientes Pro, impulsando proactivamente las ventas aprovechando el conocimiento del producto, los programas de lealtad y las recomendaciones personalizadas, mientras proporciona un servicio basado en las necesidades únicas del proyecto. Se espera que los miembros del equipo cumplan con los objetivos de ventas mensuales y otras métricas para impulsar las ventas en la tienda. Ya sea asistiendo en el Pro Desk, cargando materiales, gestionando entregas o ofreciendo conocimientos especializados sobre pintura y productos, el equipo ayuda a garantizar que el proyecto de cada cliente Pro sea un éxito. La colaboración es clave, con el equipo trabajando juntos para mantener un ambiente limpio, organizado y seguro, resolver problemas de entrega y comunicar las ventajas de Home Depot sobre sus competidores. El equipo apoya los objetivos de la tienda al monitorear el inventario, ejecutar iniciativas de ventas y mantener los más altos estándares de servicio al cliente y seguridad. #J-18808-Ljbffr
Vacancy posted 11 hours ago
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