Senior SaaS Technical Support Specialist (Remote)
Follett Software
- Remote job
Follett Software is seeking a Senior Technical Support Specialist to provide product and technical support to customers via phone and email. This remote role is integral to enhancing customer experiences and requires excellent knowledge of company products and technologies. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with 3-5 years of technical support experience, preferably in a SaaS environment. Strong interpersonal and technical skills are essential for success in this role. #J-18808-Ljbffr Follett Software
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$110k - $138k
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