Enterprise Account Lead

Model ML is the AI workflow builder transforming how major financial institutions produce and validate client-ready work. Model ML converts complex, manual processes into fully automated AI systems that scale across global teams. In under a year, Model ML has become one of the fastest growing enterprise AI platforms worldwide and recently closed a $75 million Series A, one of the largest fintech Series A rounds ever. The round was backed by FT Partners, Y Combinator, LocalGlobe, QED, 13books, and other top global investors, bringing total funding to $90 million. Job Description: The role is responsible for designing, implementing, and optimising the onboarding process to ensure new clients and users seamlessly adopt Model ML. Key Responsibilities Act as the primary liaison for enterprise accounts, engaging directly with senior stakeholders at top-tier PE, IB, and consulting firms. Build deep, trusted relationships to understand client goals, ensure satisfaction, and drive retention. Leverage Model ML’s AI platform to transform financial workflows, guiding clients through high-impact workflows, templates, and best practices. Lead structured weekly feedback sessions, synthesise input, and work with growth, product, and engineering to prioritise improvements that maximise client value. Oversee quality control for all bespoke workflows and templates, ensuring accuracy, trust, and efficiency in outputs delivered to clients. Develop and execute engagement programs: tutorials, 1:1 sessions, and workshops that increase product adoption, usage, and account expansion. Refine AI-generated results through expert prompting, integrate new techniques into team playbooks, and continuously improve client-facing workflows. Maintain the highest standards of delivery, document process innovations, and train internal teams on emerging workflow hacks, data sources, and product updates. What you can expect It won't be easy; in fact, it will be very hard. BUT, it will be a lot of fun. You need to be comfortable with being uncomfortable; timelines will change, priorities will most likely shift. Be prepared to sacrifice your work-life balance in exchange for joining an incredible journey and learning a lot along the way. Requirements Minimum of 3 years experience with private equity firms, investment banks, or tier 1 consultancies is essential. Strong academic background from tier 1 institutions. MBA is a bonus but not required. Excellent communication, organisation and interpersonal skills. This is key given we are a currently a small global team working around the clock. Ability to work independently and make autonomous decisions. Willingness to travel within the region as needed. What We Offer Competitive salary + equity Performance-based incentives. Opportunity to be instrumental in our expansion into the market. Supportive and innovative work environment. To conclude, we're building a team of like-minded, incredibly smart, tenacious individuals with relentless work ethic and focus, all driving towards our very clear revolutionary mission. If you match this description, buy into that mission and you're at a career stage where you're ready to make your defining statement to the world, About the interview Our Process We're very conscious of everyone's time, so we want to make the process as efficient as possible. Call 1: 30-minute intro call with Nat (CoS) If you proceed: Call 2: 30-minute intro call with a Product & Growth team member: Assessment Call 3: 30-minute deep dive with a Product & Growth team member: #J-18808-Ljbffr Model ML