Executive Director
Harmony Senior Services
Sr. Executive DirectorThe Sr. Executive Director shall have full responsibility for the operation and management of their community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal lawsApprove all hires and terminationsEnsure that staff is hired within budgetary guidelinesOversee a weekend manager-on-duty programOversee Daily Stand-Up Meeting (15 minutes) to include brief updates from each department head on the day's events/needsParticipate in preparation of the community budgetTrain all department heads on maintaining a budget by utilizing budget spend down sheets and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as neededMaintain oversight of all financial monitoring tools/reports review with appropriate personnelEnsure that community revenue and net operating income budget variance is positive and does not result in a greater than 5% negative variance on a monthly basis.Comply with all local/state/federal regulations and stay aware of relevant changes and updatesPlan for and manage the survey process and prepare all plans of correctionMaintain good relations with Local/State regulatory agenciesParticipate in industry organizations to stay abreast of local/state/federal issues/trendsOversee the completion of all risk assessments and necessary family and physician communication for at- risk residentsOversee corporate and state compliance with incident reporting guidelinesMaintain or exceed budgeted occupancyOversee the development and implementation of the marketing plan:Co-chair the marketing team and participate in all meetingsSustain good resident relations through daily visits; monitor resident and family moraleOversee monthly Resident Council MeetingsOversee Resident and Family Grievance ProcessEnsure enforcement of Resident Bill of RightsAssist in the onboarding and training of assigned Harmony and community leadership/employeesAssist in implementing best practices and Harmony standardsAssist RDO in onboarding new development communities in their assigned regionRequirements:Bachelor's degree with a minimum of 3 years' experience working as an Executive DirectorMust hold current administrative license for the state in which the position is locatedDemonstrated success managing all aspects of senior community operationsStrong sales leadershipAbility to build relationships with community groups that will help grow censusStrong customer service skills with ability to problem solveAbility to lead a management team and promote staff developmentDemonstrated record of financial management proficiencyAbility to prioritize and manage multiple projects simultaneouslyThorough knowledge of state/federal regulationsTo ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.Ability to work flexible hours to include evenings and weekendsMust be able to lift, carry, and push up to 25lbsWhy Harmony?401k + Fulltime & Part-time Benefits PackagesTraining, Development & Career LadderingGreat work-life balanceFlexible Scheduling
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