Manager of Executive Assistants

Introduction You are someone who thrives in a high‑performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well‑rounded professional, and contribute to work that truly makes a difference. What we offer Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast‑paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well‑being for you and your family. Responsibilities In this role, you will build and manage a collaborative team of executive assistants who support one another, the Partners, and the consulting staff. You will develop a comprehensive understanding of both the Partners’ support needs and the executive assistants’ strengths to create effective matches. Additionally, you will provide management support to enhance the working model between assigned executive assistants, Partners, and various stakeholders. Your responsibilities include recruiting, interviewing, and hiring executive assistants to build the best team possible, adhering to the North American office’s support model. You will lead, coach, and motivate team members to enhance their effectiveness, efficiency, and job satisfaction. By assessing development needs, providing real‑time feedback, and arranging for training, you will ensure continuous skill‑building. You will conduct thorough performance evaluations to provide accurate feedback based on defined expectations. You will also assist with location and regional executive assistant connectivity efforts, oversee timesheet reviews and approvals, and coordinate backup and overflow coverage to ensure consistent service during absences and manage PTO. Furthermore, you will provide strategic and project support to the Location Managing Partner for executing the office agenda and offer counsel to the location leader regarding connectedness and morale. Serving as a leader, advisor, and sounding board within the location and the geographic community will also be a key aspect of your role. Qualifications Undergraduate degree strongly preferred or proven supervisory experience, ideally in a professional services environment Strong leadership skills, and demonstrated ability to coach and motivate Willingness and ability to make independent decisions and engage in strategic problem‑solving discussions with the broader administrative manager team Strong integrity, maturity and fairness in dealing with people and confidential information Outstanding administrative and organizational skills Excellent customer service and the ability to build and cultivate strong relationships across roles/functions (including senior leadership) Exceptional interpersonal, communication (oral and written) and conflict resolution skills; problem solving and strong influencing capability #J-18808-Ljbffr McKinsey & Company