Benefits Coordinator

TITLE :

Benefits Coordinator

REPORTING RELATIONSHIP :

Director, Compensation and Benefits

BASIC FUNCTION:

Administer all aspects of American Academy of Pediatrics (AAP) employee benefit plans. Implement related HR policies, procedures, and programs to support staff.

DUTIES AND RESPONSIBILITIES:

1. Provide customer service support by answering employee benefit requests and questions and serve as a liaison between employees and insurance providers, assisting employees with investigating and resolving benefit claim questions and issues.
2. Perform all daily benefit processing, including enrollments, changes, and separations. Monitor and review all changes submitted through insurance carrier connections.
3. Communicate employee benefit information to staff; distribute benefits materials for open enrollment and required compliance mailings; and develop and maintain assigned benefit information on the intranet.
4. Conduct new hire benefit orientations.
5. Develop and maintain automated processes for employee benefit enrollment and changes through HRIS self-service module.
6. Maintain employee benefit information and payments in individual benefit files and HRIS database.
7. Reconcile, allocate chargebacks, and prepare monthly insurance bills, investigating discrepancies with insurance carriers and HRIS/Payroll systems.
8. Process and prepare bi-weekly reports and submittals for the 401(k), 403(b) and 457(b) payroll contributions. Compile annual census reports for the 403(b) retirement plan.
9. Administer the AAP Section 125 Flexible Benefit Program including enrollment, bi-weekly review and upload of employee contributions, and daily payment reconciliation.
10. Prepare and process all employee separation documents. Administer all COBRA activities.
11. Keep current on HR benefit trends/best practices and AAP engagement survey data to recommend new/enhanced benefit programs that meet employees' needs and ensure AAP maintains a competitive benefits portfolio.
12. Serve as back-up to Leave Coordinator.
13. Recommend and engage in initiatives that foster and encourage a work environment that promotes belonging of all staff.
14. Leverage technology to streamline HR processes.
15. Provide project support to Human Resources as needed.
16. Perform other duties as assigned.

EDUCATION:

Bachelor's degree in human resources or related discipline or an equivalent combination of relevant education and work experience required.

EXPERIENCE:

At least two years' related experience coordinating general human resources activities, including benefit administration and policy interpretation.

ESSENTIAL SKILLS:

Excellent verbal/written communication, interpersonal, organizational, diplomacy, and customer service skills required, as well as an understanding of federal and state employment laws. Must be able to work discretely with confidential data, pay close attention to detail, manage multiple priorities simultaneously, take initiative, work both independently and as part of a team, collaborate effectively with various internal and external constituents, write clear and concise correspondence, and promote and maintain a positive and cooperative team-oriented work environment with a commitment to fostering a culture where everyone feels valued and respected. Strong technical acumen essential with proficiency in MS Office, experience with an HRIS (ADP preferred), and the ability to learn and apply new technologies including the use of AI; experience with website maintenance/document collaboration site software (e.g., SharePoint), and virtual meeting platforms (e.g., WebEx, Teams) preferred. Some overtime may be required.

A reasonable estimate of the current base pay range for this position is $33.62/hr - $34.35/hr. Compensation decisions take into account a wide range of factors, including but not limited to relevant experience, skills, certifications, geographic location, business needs, and organizational policies. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical. We also offer a comprehensive benefits package which includes healthcare and retirement savings plans. Click to see all benefits offered: The AAP does not use artificial intelligence (AI) to make employment decisions.

To learn more about the organization, see a full job description, and/or apply for the position, please visit

The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.

Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation in connection with the job application process may contact us at View phone number on click.appcast.io or View email address on click.appcast.io. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.