Quality Assurance Project Coordinator

Job Description

Job Description

Job Title : Quality Assurance Coordinator

Department : Quality Assurance

Reports To: QA Manager

• Perform/Manage necessary testing and review of labels on incoming raw materials – both ingredients and packaging.
• Verify and file all Certificates of Analysis and Certificates of Conformance for incoming raw materials. Report any non conforming findings and fixing if necessary.
• Maintain Hold/Release status of raw materials.
• Manage the Defective Raw Material Reports program –
  • Gather information on the defective product
  • Enter the information into the DRMR database
  • Submit information to the suppliers
  • Follow-up with the suppliers to gather root cause and corrective actions along with credits for product destroyed or returned.
  • Coordinate with Inventory team to arrange for return of the defective raw materials or for their destruction.
• Coordinate with Scheduling and Operations to collect and send Monthly and Quarterly Customer samples for testing.
• Collect and send daily product samples that require micro testing to the outside lab.
  • Enter all testing information into the laboratory testing database for outside lab samples to submit to the outside lab.
  • Record all test results into the laboratory testing database.
  • Release products based on the laboratory results.
  • Collect retest samples and send to the outside lab as needed.
  • Submit results to parties requiring submission (i.e. GFCO and customers).
• Review shelf-life of seasonings in inventory. Identify seasonings approaching the end of the shelf-life and pull samples to send to the supplier for possible shelf-life extension. Coordinate with Scheduling and Operations to utilize expiring spice.
• Maintain, modify and execute the Environmental Monitoring Program.
  • Identify sample locations for the weekly swabs
  • Prepare and label the swabs as outlined in the EMP procedure
  • Collect the swabs from the identified locations following aseptic handling procedures.
  • Maintain results in the laboratory testing database.
  • Trend and Map EMP results.
  • Enter root cause and corrective action into QA Sample Analysis.
  • Identify any necessary re-swab locations
  • Coordinate with Sanitation and Operations regarding areas that failed and necessary steps to remediate the situation.
  • Provide Sanitation and Operations with list of areas that require reswabbing.
  • Train technicians on swabbing procedures.

• Maintain and update Infinity QS with new and retired product specifications, add new employee user information and support plant floor with any Infinity issues.
• Maintain and schedule equipment calibration program for lab equipment and tools.
  • Schedule and send out equipment to be calibrated and/or arrange for company to come out and calibrate.

• Update Plans/Locations for ATP unit if needed.
• Upload new locations/sites/products for Sample Analysis system if needed.

• Create Purchase Orders for sample submissions and other QA and Sanitation related purchases.
• Update, maintain and organize quality documentation in files and documentation room.
• Assist with Customer and Third-Party audits by providing and performing requested information in a timely manner.
• Conduct monthly quality trainings via Alchemy and help answer and food safety and quality related questions.
• Submitting work orders into E-maintenance if there are any food safety and quality related findings.
• Assist with any floor related tasks such as returns, technician support, floor related questions, etc.
• Respond to email inquiries directed to QA from customers, Sugar Foods personnel, vendors, etc.
• Assist on special projects such as specification updates, new QA equipment implementation, etc.
• Provide training/coaching to laboratory technicians as needed on Food Safety and QA Programs.
• Provide training/coaching to all employees as needed on Food Safety and QA Programs.
• Capable of lifting 25 lbs, walking up and down stairs, working in a hot and cold environment if necessary to perform duties.
• Any other duties as required by Management.