Collections Specialist
Robert Half
Job Description
Job Description
We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, managing past-due accounts, maintaining customer communication, and more!
Responsibilities:
• Review past due accounts, determine appropriate next steps, and work toward practical solutions.
• Contact customers regarding past-due balances and follow up on payment status.
• Answer customer questions related to balances and invoices.
• Assist customers with making payments on past-due accounts and provide support with available payment options.
• Maintain accurate records of account activity, payment updates, and customer communication.
• 1+ years of experience in a collections or billing role.
• Proven ability to manage collections and handle sensitive financial matters.
• Working knowledge of Excel and ERP systems.
• Strong communication and negotiation skills with the ability to handle sensitive conversations professionally.
• Ability to stay organized, maintain accurate records, and protect confidential information.
• Comfortable working both independently and collaboratively in a deadline-driven office setting.
Vacancy posted 2 days ago
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