Collections Specialist
Robert Half
Job Description
Job Description
We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for processing payments, following up on past due accounts, investigating inconsistencies, and more. If you have previous experience as a Collections Specialist and are looking for a new opportunity, this might be the role for you!
Responsibilities:
• Contact customers regarding outstanding invoices, explain account status, and outline expected payment timeframes.
• Process credit card transactions and payment authorizations accurately while supporting overall collection efforts.
• Investigate account inconsistencies, reconcile payment issues, and help resolve financial variances efficiently.
• Respond promptly to billing-related inquiries, concerns, and disputes while helping resolve issues effectively.
• Maintain organized records of receivables activity by tracking incoming payments, overdue balances, and collection progress.
• Keep customer account information current by reviewing payment activity and updating records with accurate details.
• Previous experience in a collections or accounts receivable role is required.
• Working knowledge of collection practices, billing follow-up, and payment processing.
• Ability to process invoices and reconcile discrepancies.
• Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced setting.
• Strong verbal and written communication skills with the ability to build credibility and maintain detail-oriented relationships.
• Problem-solving skills with the ability to assess account issues and identify effective solutions.
Vacancy posted 7 days ago
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