Administrative Assistant II

Salary: $21.78 - $26.14 Hourly
Location : Public Works - City of Colorado Springs, CO
Job Type: Classified - Full Time
Job Number: 18383
Division: Public Works
Department: Public Works Operations Maint.
Opening Date: 09/03/2026
Closing Date: 9/8/2026 4:00 PM Mountain
FLSA: Non-Exempt


Description / Position Overview
Administrative Assistant II (Drainage Representative)

About the Job: The City of Colorado Springs is seeking an Administrative Assistant II to join the Public Works, Operations and Maintenance Division. As an Administrative Assistant II, you will be responsible for performing a variety of customer service, clerical, and administrative tasks in support of the Operations and Maintenance Division.
Work Schedule: Monday - Friday; 6:30am - 3:00pmThis is an in-person position without a remote/telework option.
Work Location: Public Works Division's Fontanero Complex
This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

We're an accredited pay equity employer! Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule
As an Administrative Assistant II, you will:

• Provide comprehensive information and assistance to the public regarding the Municipal Separate Storm Sewer System (MS4) and Permanent Control Measures (PCM).
• Accurately enter pertinent information into a database for complaints, commendations, and inquiries received from various sources.
• Execute a range of secretarial, complex clerical, and accounting clerical duties in support of the assigned drainage teams.
• Intake, categorize, and submit visa and invoice receipts for budgeting purposes in an organized manner.
• Perform data entry of daily tasks into the Cartegraph Database system with precision and accuracy.
• Direct inquiries to the appropriate departments as necessary.
• Generate a variety of reports, memoranda, and correspondence as required.
• Collaborate with other departments, including dispatchers and supervisors, to effectively address citizen inquiries.
• Review and respond to citizen requests, ensuring prompt investigation of complaints and issues.
• Uphold standards of courtesy, professionalism, and promptness in all interactions with the public.
• Provide back-up support to other office staff within Operations and Maintenance as needed.
• Other duties as assigned

Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page

We are looking for candidates who demonstrate:
Knowledge of:

• Modern office technology
• Proper English usage, spelling, punctuation, and grammar
• Pertinent federal, state, and local laws, codes, and regulations
• Budget tracking
• MS4 (Municipal Separate Storm Sewer System)

Ability to:

• Use effective, clear, concise communication and interpersonal skills to interact with contractors and the public, ensuring clear exchange of information
• Establish and maintain effective working relationships with employees, and receive guidance from supervisors on work tasks
• Demonstrate proficiency with Microsoft Office Suite (especially Outlook, Word and Excel)
• Demonstrate attention to detail and excellent organizational and customer service skills
• Demonstrate experience with inbound call-taking

Minimum Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Three (3) years of full-time, professional experience in a related field

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications


The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Experience with drainage and right-of-way maintenance
• Experience working in GoCOS and Cartegraph databases
• Knowledge of drainage infrastructure

Additional Information
Please contact City Recruiting at View email address on click.appcast.io for any questions regarding this position.
Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.


NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.


The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.


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Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01


What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

02


How many years of relevant full-time experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years

03


Please explain, in written detail, your experience including your role and where you gained your experience.
04


Do you have experience with any of the following? Please select all that apply:

• Drainage and right-of-way maintenance
• GoCOS
• Cartegraph
• Drainage infratructure
• None of the above

Required Question