Business Development Manager - West Coast

Business Development Manager - West Coast South San Francisco, CA • Sales Full‑time

JOB OVERVIEW

Reporting to the VP Sales, the Business Development Manager will establish, manage, and promote customer relationships in efforts to increase market share and generate revenue for our products and services portfolio focused on Cell & Gene Therapy and Bioprocessing applications, Life Sciences field, Tools & Diagnostics in addition to other industries. This person will identify and drive tactical and strategic customer opportunities aimed at business growth while independently guiding customers through the intake, quote, order, and production processes with a project management focus. They will provide ongoing oversight, input, and consultation with the Marketing, Commercial Operations, MS&T, Engineering, and Operations teams about specific opportunities, market dynamics, and competition. They will have a technical background combined with strong sales and relationship skills and would be equally at ease conversing with R&D, Process Development, Bioproduction Manufacturing, Procurement and C‑Suite level at our customer accounts. This role requires a high level of independence and decision‑making skills as well as the ability to negotiate and close deals. The successful candidate will be highly sales driven, and will be responsible for the identification, pursuit, and acquisition of strategic business opportunities for our products and services. In addition to day‑to‑day sales opportunities, the BDM will also aid or lead the identification of commercial and R&D partnerships, alliances, joint ventures, and licensing that support the business strategy. This role is field‑based with the expectation that it includes frequent customer‑facing travel within the assigned territory and travel into Teknova offices in Hollister, CA, to ensure strong working relationships and alignment with colleagues (and attendance at onsite meetings).

RESPONSIBILITIES

Key customer‑facing role responsible for all sales (orders and revenue) for defined territory. Delivery against monthly, quarterly and annual territory revenue target, activity and milestone metrics. Collaborates cross‑functionally with team members (Customer Service, Tech Support, R&D, Legal, Operations, and others as needed) to drive new customer opportunities. Responsible for identifying, evaluating, and developing customer relationships for new opportunities and services. Requires good CRM practices and should lead by example. Manages relationships and is an internal advocate for the customer with an eye toward good business opportunities. Identifies portfolio and market gaps and provides input to product management and sales leadership, facilitating the voice of customer discussions. Can initiate, drive and support new product opportunities with the Sales Leadership and Commercial Operations group. Drives all communications and negotiations with potential customers and partners. Provides clear, concise project updates to cross‑functional team members. Educates themselves and investigates new technology, and market trends to stay abreast of key directions in cell & gene therapy and bioproduction. Shares these insights with internal stakeholders. Effectively communicates with the management team on progress against objectives and future plans for driving performance including participation in certain alignment meetings (Funnel Management and others). Increase brand awareness in the bioprocessing market segments, with a particular focus on cell and gene therapy. Work with the Downstream Marketing Team to generate influential sales and marketing campaigns targeted at specific market segments to increase Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs). Frequent field travel to customers in defined territory to progress opportunities, build strong relationships and understand customer needs and operations.

KEY RELATIONSHIPS

Business Development Team Strategic Alliances Team Account Executive Team

KEY CROSS-FUNCTIONAL RELATIONSHIPS

Commercial Operations Team MS&T Marketing Team Operations Team

EDUCATION

Degree in the life sciences or related scientific field. Advanced degree a plus.

KNOWLEDGE / SKILLS / EXPERIENCE

5+ years of relevant industry experience in the Life Sciences, Bioproduction, Cell, and Gene therapy fields. 3+ years of field‑based and customer‑facing commercial experience (Business Development, Applications Support, Relationship Sales) is mandatory. Proven sales success and experience in identifying and developing business strategies and market opportunities. Experience contributing to and writing and executing contracts and agreements (Supply, Service, Collaboration, Licensing, Statements of Work). Proven ability to develop and deliver commercial and technical presentations to potential customers and collaborators. Able to lead and execute agreements such as statements of work or requests for proposals. Highly motivated and self‑directed. Able to take a proactive approach on the job. Good communication and relationship‑building skills; ability to work effectively in a nimble and fast‑paced organization. Good CRM skills and practices. A solid understanding of the sales process and business fundamentals is a requirement. Demonstrated excellent interpersonal, presentation, time management, organizational, and written and oral communication skills. Willingness to challenge the status quo and provide creative solutions to identified challenges. Demonstrated strong team player with the ability to lead projects and programs. Customer and solution focused.

BENEFITS

Comprehensive medical, dental, and vision plans 401(k) retirement plans with a 4% employer match Employee Stock Purchase Plan (ESPP) Teknova wellness program Continuous learning opportunities Paid holidays, paid time off, and paid sick leave Teknova is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other status or characteristic protected by law. #J-18808-Ljbffr TEKnova