Front Desk Coordinator

Connecticut GI , a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Farmington Care Center! We are the largest gastroenterology practice in the state of Connecticut with over 30 Care Centers and are still growing. Our employees are the foundation of our practice and we pride ourselves on being named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide patients with the most comprehensive and compassionate care. We treat every patient as if they were a member of our own family and are looking for team members who embody this vision. A Short List Of Reasons Why You Should Work For CTGI Selected as a Top Workplace 8 Times Competitive Pay Very Fast-Growing Practice What You Will Do For Us Providing Remarkable Patient Experience: you will be responsible for scheduling office visits, confirming appointments, updating patient insurance and demographic information, answering incoming calls and documenting using Epic EMR. Attention to Detail: properly compose, process, and follow-up on electronic phone messages and alerts. Team Player: utilizing EMR to answer any quick questions appropriate for administrative staff. Versatility: process insurance authorizations when required. Expertise: monitor schedule of assigned providers, noting and correcting errors as appropriate. What We Are Looking For In You High School Diploma or Equivalent. Excellent verbal and written communication skills. Strong problem-solving skills. Exceptional interpersonal and customer service skills | 3+ years of professional experience. Prior front desk experience in a medical setting. Experience with an EMR system is ideal; Epic experience is a plus. Job Type: Full-time Salary: From $18.00 per hour, depending on experience Benefits 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule 8 hour shift Day shift Monday to Friday 8:00am – 5:00pm Work Location In person Education High school or equivalent (Required) Experience Microsoft Office: 3 years (Required) Customer Service: 3 years (Required) EMR systems: 1 year (Preferred) Minimum of two years of experience in a medical office, front office or scheduling experience preferred. Requirements For Level I Status Entry level (1‑4 years experience) and/or meet the basic requirements of the job with the need for additional supervision. Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision. Performance Requirements Knowledge of clinic policies and procedures. Knowledge of computer programs and applications. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Skill in operating office equipment. Skill in handling paperwork/filing adequately. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Ability to learn/use other computer programs including Microsoft Excel, e‑mail, Internet, and Microsoft PowerPoint. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to flexibly respond to changing demands. Ability to organize and prioritize tasks effectively. GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff, and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background. All job offers are contingent on the successful completion of a pre‑employment criminal history check. NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please. EEO/AA­-M/F/disabled/protected veteran #J-18808-Ljbffr