Manager, Human Resources (Employee Relations)

Job Description

Job Description

Company Description

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Salary Range

$80,169-$121,543/year 

Compensation is determined by several factors, including location, relevant experience, skill level, and internal equity. Please note, we don’t typically hire above midpoint. 

Benefits That Help You Soar
Joining #TeamMcGee opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it. Some benefits can vary based on location, employment status, or length of employment.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
• Comprehensive medical, dental, & vision insurance. 
• 401(k) with company match.
• Company provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

Job Description

The Regional Manager, Human Resources is an onsite leadership role based in our 24/7 airport operational facilities that will lead a team of HR professionals focused on human resource operations. This role emphasizes employee and labor relations, ensuring that the organization adheres to employment laws, company policies and fostering a positive work culture for all. This working manager will be responsible for the handling and oversight of team member disputes, overseeing labor regulations and collaborating with leadership on strategic HR initiatives to enhance employee engagement and resolve workplace challenges. This role may support multiple McGee Airport operational locations and may require short notice of travel and the ability to periodically work alternate schedules to support our 24/7 operational teams. 

Key Responsibilities

• Serve as a trusted advisor to team members and leadership, addressing concerns, grievances and conflicts in a fair and confidential manner.
• Investigate and resolve workplace issues, including team member complaints and misconduct allegations, ensuring appropriate and timely resolutions in a fast pace, 24/7 operation.
• Mediate team member disputes and facilitate communication between team members and management to resolve issues and enhance satisfaction.
• Develop and implement best in class practices and processes to promote effective team member relations to support a positive and welcoming work environment for all.
• Develop and manage a strong partnership with labor union members and their leadership teams while upholding our responsibilities as outlined in the collective bargaining agreement.
• Provide guidance on our labor contract, work closely with union representatives and oversee timely administration of the collective bargaining agreement.
• Conduct labor relations training for leadership to foster productive relationships with our unionized team members.
• Ensure compliance with employment laws, equal employment opportunity (EEO) regulations, and workplace safety standards.
• Maintain up-to-date knowledge of HR laws and regulations, partnering with the HR Compliance Team to implement changes necessary to stay compliant.
• Maintains the strictest confidentiality in all work aspects and ensures continuing data integrity. 
• Partner with multiple members of the HR leadership team on employee relations matters or other matters related to employment practices or claims.
• Guide leaders through performance management processes, including performance partnership, disciplinary actions and terminations.
• Actively participate in developing performance improvement plans (PIPs) and corrective actions, aiming to resolve issues or challenges before they escalate.
• Support leadership in fostering a high-performing teams and ensuring conflicts are handled proactively and in the appropriate way to create a best-in-class operation and experience for all.
• Collaborate with senior leadership on team member engagement strategies, diversity and inclusion initiatives and appropriate workforce planning.
• Positively and gracefully serves operations leaders by offering leadership coaching/mentoring.
• Support and Implement programs to increase team member morale, improve team member retention and increase productivity and team member satisfaction.
• Evaluate and assess employee relations data to identify trends and opportunities for improvement and future strategic initiatives.
• Plays a role in shaping and maintaining the desired organizational culture. This involves fostering values, behaviors, and practices that reflects McGee Air Services core values. 
• Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.
• Foster open and honest communication that creates an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.
• Perform other duties as assigned to support McGee’s successful business operation.

Qualifications

Required

• Bachelor’s degree in Human Resources Management, Business Management, or related field, or 8 years equivalent combination of education and/or experience
• 5+ years of business facing HR, Employee Relations, HR Operations experience, with at least 3 years in a leadership role. 
• Ability to work with different types of workforces including salaried and hourly employees.
• Demonstrated ability to serve as a knowledgeable resource to leadership and HR team.
• Ability to work independently with strong multitasking capabilities.
• Exceptional organizational skills with the ability to work to tight deadlines and prioritize tasks effectively.
• Ability to travel (approximately 25%).
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be authorized to work in the U.S.

Preferred

• Labor relations experience.
• Human Resource Professional Certification (SHRM-CP, SHRM-SCP, PHR, SPHR).
• Aviation, Transportation, or related industry experience.

Additional Information

This job description outlines the essential functions and requirements for this position. Team Member must be able to perform these key responsibilities, with or without reasonable accommodation, unless doing so would cause undue hardship to the Company. 

Pre-Employment Requirements

Employment is contingent upon successful completion of applicable pre-employment requirements. Depending on the position, these may include a criminal background check, drug test, driving record review, employment verification, and other job-related screenings.

Any criminal background check will be conducted after a conditional offer of employment and in accordance with applicable federal, state, and local laws. Criminal history is not an automatic disqualifier for employment, and any employment decision involving criminal history will be made in accordance with applicable law.

To learn more about your rights under Washington's Fair Chance Act, please review the Washington Attorney General's Fair Chance Act Guide.

Airport Badge Requirements

Important notification for roles working at or requiring access to an airport: Team Members will be required to obtain and maintain a SIDA badge issued by the airport authority. Depending on the role you may also be required to obtain a US Customs seal and/or USPS security clearance. If a Team Member does not qualify for or has the necessary clearance revoked, the employee will be terminated.

EEO Statement

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Air Group Company