GTM Operations Manager

At Tracksuit, we’re building the world’s most loved brand tracking platform — now tracking in 25 markets and trusted by over 1,000 brands globally. We believe that great brands are built on creativity, care, and consistency — and that's exactly how we’re building Tracksuit. We're growing fast globally, and we’re looking for a GTM Operations Manager to join our NYC team and bring hands‑on operational support to our US and UK GTM teams. The opportunity Our entire GTM Ops team sits in ANZ today, but half our GTM org operates out of the US and UK. When the people building GTM infrastructure are 16+ hours away from the teams relying on it, decisions get delayed, context gets lost, and rollouts slow down. We're hiring a GTM Ops Manager in NYC to change that. You'll join a small NYC‑based GTM Ops team and work as the dedicated ops partner for US and UK GTM teams, driving initiative rollouts, improving systems and workflows, and making sure teams have what they need to move fast. What you'll do Own initiative rollouts across US and UK GTM teams, from scoping through to delivery and adoption Design, build, and maintain workflows and tooling across Sales, Marketing, CS, and Partnerships Build Claude plugins and use Cursor to solve data problems, automate manual processes, and extend our agentic GTM infrastructure Design, build, and maintain the signal and scoring infrastructure (Clay, Keyplay) and downstream systems (HubSpot, Vitally, n8n) that feed into AI‑powered workflows Keep data clean and reliable across GTM platforms, and assist in building reporting that gives teams full‑funnel visibility Surface local market context from the US and UK to inform global and local GTM Ops priorities, and keep distributed teams aligned across time zones Develop playbooks that help US and UK teams operate effectively Qualifications 3+ years in GTM Ops, RevOps, or a similar operational role within B2B SaaS Experience designing and improving systems and workflows that support GTM efficiency at scale Comfortable working across time zones with distributed teams and able to operate with a high degree of autonomy Strong analytical skills and ability to translate data into operational improvements Experience using AI or automation tools in GTM work (or eagerness to learn) Excellent communication with both technical and non‑technical stakeholders Fast learner who loves to challenge themselves Bonus: experience in a high‑growth company scaling into new markets Why join us Tracksuit is one of Australasia’s fastest‑growing startups, and at just 4 years old, we’re already partnering with 1,000+ amazing brands across the US, UK, AU and NZ. We've grown our revenue by more than 10x in the last few years, and doubled revenue in the US in 2025. We’re building the common language for brand — and we’re doing it with a globally distributed, tight‑knit, and ambitious team. We’re all about transparency, trust, learning, and building something we’re proud of. Benefits Competitive market‑rate salary and a fully transparent compensation framework Equity through our ESOP program Well‑being perks including 6 weeks paid leave, an annual wellness bonus, and access to top‑tier EAP services Parental support with 12 weeks paid parental leave for all parents, extra support for IVF, and a phased return to work Flexible work model: we’re office‑first, with hubs in NYC, London, Sydney and Auckland We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr