Inside Sales Account Manager

Company Description LVLS (Levels) Integration provides precision-driven labor augmentation for contractors, integrators, and service providers across the United States. The company focuses on supplying expert technicians who uphold high standards of safety, skill, and professionalism, helping clients deliver projects on time and within budget. LVLS Integration is built on the belief that labor provision is about forming trusted, long-term partnerships rather than just filling open positions. Its leadership team brings decades of hands-on experience in low voltage, audiovisual, security, electrical, and telecom sectors, giving the company deep insight into job-site demands and project requirements. This practical expertise enables LVLS to support both clients and technicians with informed guidance and reliable service.

Role Description The Inside Sales Account Manager is a full-time, on-site role based in Morganville, NJ. This role is responsible for managing and growing accounts by responding to inbound inquiries, conducting outbound calls and emails, and identifying opportunities to place LVLS technicians with contractor and integrator clients. Day-to-day tasks include qualifying leads, preparing quotes, following up on proposals, and maintaining accurate records in the CRM system. The Inside Sales Account Manager will collaborate with operations and recruiting teams to align customer needs with available resources, ensuring timely staffing solutions. The role also involves monitoring customer satisfaction, addressing concerns, and proactively strengthening relationships to drive repeat business and long-term partnerships.

Qualifications

• High Volume outbound cold-calling (100-150 calls per day)
• Candidates should possess strong Inside Sales skills, including lead qualification, pipeline management, and closing techniques.
• Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and maintain a positive client experience.
• Candidates should possess Relationship Building and Account Management skills to nurture existing accounts and develop new business opportunities.
• Candidates should possess effective communication and negotiation skills, with the ability to present solutions clearly and professionally.
• Candidates should possess experience working with CRM systems, basic business math for quoting, and proficiency with standard office software.
• Relevant experience in staffing, construction, low voltage, audiovisual, security, electrical, or telecom industries is beneficial.
• An associate or bachelors degree in Business, Communications, or a related field, or equivalent practical experience, is preferred.
• Candidates should possess a results-oriented mindset, strong attention to detail, and the ability to work collaboratively in an on-site team environment.