Field Service Sales Specialist (Public Sector)

Job Description Salesforce Field Service is the industry‑leading platform that transforms how organizations manage and deliver on‑site service. From dispatching the right technician with the right tools to the right location, to optimizing complex scheduling across thousands of mobile workers, Field Service empowers companies to deliver exceptional customer experiences in the field. With intelligent AI‑driven scheduling, real‑time mobile workforce enablement, asset and inventory management, and deep integration with the rest of the Salesforce Customer 360 platform, Field Service helps organizations in Public Sector, Utilities, Manufacturing, Telecommunications, Medical Devices, and High Tech reduce operational costs, improve first‑time fix rates, and turn field service into a competitive differentiator. Responsibilities Drive pipeline and revenue for Salesforce Field Service across Public Sector, owning the full sales cycle from discovery through close. Partner with Account Executives to identify field service expansion opportunities within existing Salesforce accounts and net‑new prospects. Lead discovery and solution design conversations with operational leaders (Service Operations, COO, Director of Field Operations) and IT/CX stakeholders. Deliver compelling, differentiated demos of Salesforce Field Service, including scheduling optimization, mobile worker experience, and Appointment Assistant. Develop and execute account strategies that articulate clear ROI around first‑time fix rates, technician utilization, and field service cost reduction. Navigate competitive displacements against FSM‑specific vendors and collaborate with the broader ecosystem—professional services, partners, and ISVs—to build winning proposals and customer success plans. Represent Salesforce Field Service at industry events, executive briefings, and customer advisory boards. What We're Looking For 7+ years of enterprise software sales experience, with at least 2–3 years focused on field service management, service operations, or workforce management solutions. Deep familiarity with field service business processes: work order management, scheduling & dispatch, SLA management, mobile workforce, asset and inventory management. Proven ability to sell into complex, multi‑stakeholder environments spanning Operations, IT, Finance, and Agency Leadership. Experience navigating and winning competitive deals in the FSM market. Strong executive presence and ability to lead value‑based conversations at the Public Sector Agency leader level. Experience with Salesforce products is a plus; Salesforce Field Service expertise is a strong advantage. Prospecting skills and track record in articulating ROI. Works across multiple Core AE territories with product expertise, demos, and deal support. Planning and closing skills. BA/BS degree or equivalent experience; MBA a plus. Benefits Time off programs Medical, dental, and vision coverage Mental health support Paid parental leave Life and disability insurance 401(k) plan with company match Employee stock purchasing program Compensation for this position includes a base salary range of $141,550 – $189,350 annually, with higher ranges in certain locations. Incentive compensation, equity, and additional benefits are also available as applicable. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Employees and candidates are assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and every other aspect of employment. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. #J-18808-Ljbffr Centaur Labs