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Senior ITSM Analyst - Salesforce/AWS Desk (SMQs)

Sikich

Sikich LLP seeks a Senior Service Desk Analyst in Sacramento, CA. The ideal candidate will provide ITSM technical support while utilizing AWS Connect and Salesforce Service Cloud Voice. This role entails configuring systems and troubleshooting various technical issues for a large user base. Applicants should have a Bachelor’s degree, ITIL certification, and at least 2 years of relevant experience. The position offers flexible time off, wellness programs, and competitive salary. #J-18808-Ljbffr Sikich

Vacancy posted 3 days ago
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