Key Account Manager, Oncology (Boston)

Key Account Manager, Oncology

Are you passionate about improving the lives of cancer patients and their loved ones?

Cosette Pharmaceuticals, one of the fastest-growing organizations in the pharmaceutical industry, is actively building an oncology franchise focused on meeting unmet patient needs. If you are a high-achieving Oncology Field Sales, Market Access, Medical or Marketing expert who is inspired by delivering life-changing therapies to millions of patients, we want to talk to you.

Our purpose is to improve patients' lives through life-changing medicines. We are guided by an unwavering commitment to quality, scientific rigor, and integrity. Every decision begins with the patients and families who rely on us, inspiring us to build an organization that combines innovation with flawless execution. Our success is powered by our people, talented individuals who are empowered to collaborate, take ownership, challenge ideas, and deliver results. Led by a team with deep experience building successful pharmaceutical organizations and advancing transformative medicines, Cosette provides an environment where exceptional people can grow, contribute their expertise, and thrive together.

Position Summary

The Key Account Manager, Oncology is responsible for executing Cosette's oncology commercial strategy within an assigned geographic territory. This field-based role develops and maintains strategic relationships with oncology healthcare providers, hospital systems, integrated delivery networks (IDNs), outpatient and infusion centers, pharmacists, and other key healthcare stakeholders to support appropriate product adoption and achieve territory performance objectives.

The Key Account Manager manages the territory through disciplined account planning, customer engagement, market analysis, and execution of approved brand strategies. This individual is responsible for developing trusted customer relationships, identifying growth opportunities, communicating approved clinical and product information compliantly, and collaborating with internal partners to support access, product availability, and patient support initiatives.

The successful candidate will demonstrate strong scientific and business acumen, the ability to navigate complex oncology care environments, disciplined territory management skills, and the ability to build productive relationships across community oncology practices, academic centers, hospital systems, and integrated healthcare networks.

Key Responsibilities

Territory & Commercial Execution

• Achieve or exceed territory sales objectives and brand performance goals on a monthly, quarterly, and annual basis.
• Develop and execute territory business plans that prioritize high-value accounts, growth opportunities, and customer needs.
• Manage the territory through effective customer targeting, call planning, account prioritization, and performance analysis.
• Analyze territory data, market trends, prescribing patterns, and competitive activity to identify opportunities and adjust strategies.
• Execute compliant promotional activities and communicate approved clinical, safety, and product information to healthcare professionals.
• Deliver effective product presentations tailored to the clinical and business needs of individual stakeholders.
• Manage territory resources responsibly, including approved promotional materials, speaker programs, educational initiatives, and assigned budgets.
• Able to learn multiple products and services while continuing business momentum.

Key Account Management & Customer Engagement

• Develop and maintain strategic relationships with oncology physicians, specialists, advanced practice providers, nurses, pharmacists, practice administrators, outpatient and infusion center leadership, and other healthcare stakeholders.
• Build and maintain relationships across community oncology practices, academic medical centers, hospital systems, and integrated delivery networks.
• Develop and execute strategic account plans for priority customers, incorporating stakeholder mapping, account objectives, treatment pathways, access considerations, and growth opportunities.
• Understand oncology practice workflows across markets / territories/ regions, patient treatment pathways, referral patterns, and account dynamics to identify opportunities for appropriate product utilization.
• Establish Cosette as a trusted partner by delivering value-based, clinically relevant, and compliant customer interactions.

Access, Reimbursement & Patient Support Partnership

• Partner with Market Access, Trade, Patient Services, and internal support teams to help address customer needs related to reimbursement pathways, product access, distribution, and patient support.
• Educate healthcare offices on available patient support programs and resources.
• Support customer understanding of reimbursement considerations, including buy-and-bill and specialty pharmacy pathways.
• Identify and timely communicate customer access barriers, market opportunities, and field insights to appropriate internal partners.
• Support pull-through initiatives within assigned accounts while maintaining appropriate compliance boundaries.

Medical & Scientific Collaboration

• Compliantly partner with Medical Affairs to support appropriate scientific exchange and customer education activities.
• Facilitate compliant interactions between healthcare professionals and Medical Affairs resources when appropriate.
• Maintain strong understanding of disease states, clinical data, treatment landscapes, product labeling, and evolving standards of care.
• Capture and communicate customer insights, clinical feedback, competitive intelligence, and market trends to appropriate internal stakeholders.

Launch & Lifecycle Support

• Support product launches, relaunches, and lifecycle initiatives within assigned territory while continuously driving the business.
• Execute and create launch readiness activities, customer education strategies, and field execution plans.
• Provide field insights to support brand planning, customer strategy, and commercial decision-making.
• Support successful adoption of new products and indications through effective customer engagement and account execution.

Business Operations & Compliance

• Complete all administrative responsibilities accurately and on time, including CRM documentation, call reporting, expense reporting, and required training curricula.
• Execute and manage approved speaker programs, educational initiatives, promotional resources, and territory activities in accordance with company policies and compliance requirements.
• Operate in full compliance with Cosette policies, FDA regulations, PhRMA Code, OIG guidance, and all applicable federal and state laws and regulations.
• Maintain accurate customer information, account plans, and activity documentation within company systems.

Qualifications

Education

• Bachelor's degree required.

Required Experience

• 5+ years of successful pharmaceutical, biotechnology, specialty healthcare, or related healthcare sales experience with demonstrated achievement against sales objectives.
• Experience managing complex healthcare accounts and developing relationships across multiple stakeholder groups.
• Experience selling specialty pharmaceutical products or managing account-based selling models.
• Strong understanding of healthcare delivery systems and pharmaceutical commercialization.

Preferred Experience

• Oncology, hematology, specialty pharmacy, or buy-and-bill experience.
• Experience selling into community oncology practices, academic medical centers, hospitals, or IDNs.
• Experience supporting product launches, relaunches, acquired brand integrations, or specialty pharmaceutical commercialization.
• Established relationships within oncology accounts or healthcare systems within the assigned geography.
• Understanding of specialty distribution models, medical benefit reimbursement, pathways, protocols, and oncology practice workflows.

Additional Requirements

• Valid driver's license with a clean driving record and ability to travel as required, including occasional overnight travel.
• Must reside within the assigned territory or be willing to relocate prior to start date.

Knowledge, Skills & Abilities

• Strong scientific aptitude with the ability to understand and communicate complex clinical information.
• Ability to build trusted relationships with healthcare professionals and institutional stakeholders.
• Strong account planning, territory management, and business analysis skills.
• Excellent presentation, communication, and interpersonal skills.
• Ability to operate independently while collaborating effectively with cross-functional partners.
• Strong understanding of pharmaceutical compliance requirements.
• Demonstrated accountability, initiative, and results orientation.

Success Measures

Commercial Performance

• Achievement of territory sales objectives.
• Growth within priority oncology accounts and targeted customer segments.
• Effective execution of approved brand strategy.

Account Development

• Completion and quality of strategic account plans.
• Development of relationships across priority oncology stakeholders.
• Expansion of appropriate product adoption within assigned accounts.

Customer Engagement

• Quality, frequency, and effectiveness of customer interactions.
• Execution against targeted account engagement plans.
• Generation of actionable customer and market insights.

Launch & Business Support