Manager, Transportation - Store Development Projects

Role Description

This role oversees the coordination and movement of fixtures, equipment, materials, and supplies to project sites to ensure execution aligns with project timelines, budget expectations, and operational goals. The position provides both tactical and strategic support in transportation planning, vendor management, performance tracking, and issue resolution.

The Manager works cross-functionally with Store Development, Construction, Procurement, Distribution Centers, and external logistics partners to drive efficiencies, reduce costs, and improve service levels. This individual will play a key role in developing transportation metrics, reporting, and continuous improvement initiatives while ensuring compliance with company policies and regulatory requirements.

What You’ll Do:

• Operational Compliance: Follow all company standard operating procedures to maintain work integrity, safety, and optimal production output.
• Safety and Regulatory Adherence: Comply with all Company, state, and OSHA safety rules and regulations, including proper attire, and promptly report actual or potential safety concerns.
• Training and Support: Train floor associates on department-preferred methods and standard operating procedures to ensure consistency and accuracy.
• Team and Leadership Responsiveness: Proactively follow direction from Shift Coordinators, management, and cross-functional partners while supporting a collaborative work environment.
• Flexibility and Scheduling: Maintain a flexible schedule and work assigned shifts and overtime as required by business needs, including Put, Pack, Pick, and PND functions.
• Customer Service and Administrative Support: Provide high-quality internal and external customer service, conduct research, perform administrative tasks, and submit WMS tickets to resolve system issues.
• Inventory and Material Handling: Put away, scan, and accurately place items from PND to pick locations to support inventory accuracy and workflow efficiency.
• Lead and Develop: Provide clear direction, priorities, and expectations aligned with business goals. Lead day-to-day team operations, ensuring work is executed efficiently. Provide ongoing coaching and real-time feedback.

Qualifications

• Experience with WMS or similar systems, ability to learn new tools quickly, and working knowledge of MS Excel, Word, Outlook, and Access.
• Uses basic math skills and maintains a strong focus on accuracy and quality.
• Effectively solves problems, identifies business needs, and takes proactive action.
• Works independently with minimal supervision, manages multiple priorities, and adapts well to change.
• Communicates clearly, tactfully, and professionally—both verbally and in writing—with associates, vendors, and leaders.
• Delivers excellent customer service, collaborates effectively with others, and contributes to a positive team environment.
• Gives and receives feedback constructively to support continuous improvement.
• Understands how other business functions relate to the role and is trained across operational job functions.
• Maintains an enthusiastic, professional, and positive demeanor.

Requirements

• Location: Maryland or Remote
• Availability: This role may require availability, including evenings or weekends.

Benefits

• The annual base salary range for this position is $108,460.00 - $121,220.00.
• Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams.
• We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.
• Health: Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth: We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance: Enjoy paid time off, sick paid time off, and protected leave.
• Growth: We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks: Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.