Front Desk Office Coordinator

Full-Time Front Desk Coordinator

Leading Note Studios San Diego County's Premier Private Music School Leading Note Studios is looking for a dependable, upbeat, and detail-oriented Front Desk Coordinator to join our growing team at San Marcos location. This full-time position is perfect for someone who thrives in a fast-paced, people-focused environment and enjoys bringing organization and energy to their workplace. We're a small business with a big mission: to share the joy of music with every student and family who walks through our doors.

If you love working with people (especially kids), communicate clearly and warmly, and enjoy staying on top of details, this could be the perfect role for you.

Start Date & Training: Within the next two weeks and willing to work around notice you may need to provide at current position. All training will be done at the San Marcos location.

Position Details

• Job Type: Full-Time (40 hours/week)
• Hourly Rate: $22.00 to start
• Location: Must have reliable transportation

Schedule (subject to change)

• MondayFriday: 9:00 a.m. 5:30 p.m. (Am shift) then you move to 1:00-8:30 (PM shift) rotating shifts each week.
• Saturday: 9:00 a.m. 4:00 p.m. is with the PM shift week so every other Saturday.
• Sundays: Off
• Some later evenings and weekends are required for special events

Benefits (available after 90 days of training)

• Monthly bonus opportunities
• Free music lessons
• Vacation Pay
• 100% company-paid life insurance and health benefits
• 401(k) retirement plan
• Employee discounts
• Fully stocked break room (snacks, Nespresso coffee, filtered water, and more)

Key Responsibilities

• Answer phones with a friendly and engaging tone
• Communicate clearly with parents, teachers, and students
• Promote and sell our services to prospective clients
• Register new students and process all required paperwork
• Keep the front desk organized and professional
• Manage client billing and retail transactions
• Coordinate lesson schedules and support logistics
• Maintain a clean and welcoming office environment
• Run occasional errands and assist with events.

Preferred Experience

• Customer service, receptionist, or office admin roles
• Hospitality, retail, or restaurant front-of-house
• Salon, medical/dental front desk, or shipping center roles
• Experience with Google Workspace (Drive, Docs, Sheets) and Mac systems
• Comfortable using technology and learning new systems quickly

Ideal Candidate Attributes

• Enthusiastic and people-oriented
• Enjoys working with children and families
• Highly dependable and professional
• Excellent memory and attention to detail
• Strong verbal communication skills
• Able to multitask and remain calm under pressure
• Works well independently and as part of a team
• Sales-minded and confident when speaking on the phone

Requirements

• High school diploma or equivalent (preferred)
• One year of customer service experience (preferred)
• Reliable transportation to commute between the two studio locations
• Must be comfortable with occasional evening and weekend shifts

Compensation: $18.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Leading Note Studios is North County's most prominent music school staffed with over 50 teachers, either college-trained or with professional performance experience. These teachers are dedicated to learning about their student's goals to help them succeed in their lessons. As a result, they are the number one choice for learning Music. They are the winners of the National Music Studio of the Year and, in addition, have been awarded "Best of Encinitas" for the past three years.

LNS serves over 1200 clients weekly, from toddlers to adults, at all music experience levels. They have a new location in Magnolia, Texas.