Project Portfolio Manager

Role Description

Manage the overall health and performance of the professional services project portfolio.

• Review project status, risks, resource constraints, financial performance, and delivery metrics.
• Ensure project management standards, methodologies, and governance practices are consistently followed.
• Establish portfolio reporting and executive dashboards.
• Lead project reviews, risk assessments, and remediation planning.
• Standardize project lifecycle processes across all service lines.

Resource Planning & Capacity Management

• Partner closely with Resource Management and Delivery Leadership to optimize resource utilization.
• Drive proactive scheduling of technical resources across all active engagements.
• Balance project demand against available capacity.
• Participate in weekly resource planning meetings.
• Identify staffing constraints and escalate hiring or contractor needs.
• Improve forecasting accuracy for upcoming project demand.

Project Financial Oversight

• Monitor project profitability, margin attainment, burn rates, revenue recognition, and forecasting.
• Review projects against gross margin targets and recommend corrective actions where needed.
• Identify projects that require:
• Scope realignment
• Change orders
• Repricing
• Escalation
• Executive intervention
• Work closely with Finance to improve forecasting and revenue visibility.

Qualifications

• Bachelor's Degree in Business, Technology, Engineering, or related field.
• PMP certification preferred.
• 10+ years of project and program management experience.
• 5+ years managing project portfolios or PMO functions.
• Experience leading Professional Services, Consulting, MSP, Cloud, Infrastructure, Security, or Technology projects.
• Strong financial management and forecasting experience.
• Demonstrated experience managing resource planning and utilization.
• Experience developing dashboards, KPIs, and executive reporting.

Requirements

• PMO leadership experience preferred.
• Experience with Autotask, PSA platforms, Power BI, Microsoft Project, or similar systems.
• PgMP, PMI-ACP, or additional portfolio management certifications.
• Experience in managed services or cybersecurity organizations.
• Highly adaptable within a fast-growing technology services company.