Director / GM, DashPass Strategy & Operations

About the Team Marketplace team focuses on growing our consumer business, including DashPass, our global subscription program. About the Role You will lead Growth & Lifecycle strategy and execution for DashPass, partnering with a large cross‑functional team to drive customer acquisition, increase customer value, and improve profitability. You will be responsible for creating best‑in‑class experiences for our customers, continuously applying deep industry expertise and the latest approaches to bring true innovation. You’re Excited About This Opportunity Because You Will: Invent the future of local commerce. Drive “visible from space” impact that takes DoorDash to new heights. Manage and develop a team of all‑stars. Drive DashPass’ definition, strategy, and long‑term vision. Partner closely with cross‑functional teams. Communicate strategy, benefits, and results to all audiences – within teams, to the management team, etc. We’re Excited About You Because You Have: Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company‑wide impact. Bias to action and agility – you move quickly and thrive in a fast‑paced environment. No job is beneath you and you lead from the front. “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker. Clarity of thought – you can articulate a clear vision to cross‑functional partners. Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders. Strong leadership and maturity to build (attract, hire, retain) and scale a world‑class organization. Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism. Demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members. Customer and experience orientation. 10+ years of relevant management experience, ideally within a Marketplace or Subscription‑focused business and/or founder experience We expect this position to be filled by 7/6/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors. Base salary is localized according to the employee’s work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash offers a comprehensive benefits package to all regular employees, including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. Paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). $197,200 — $290,000 USD (United States) Statement of Non‑Discrimination Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr