Incoming Document Capture Specialist

Are you a detail-driven, tech-savvy professional who thrives in structured, deadline-oriented environments? We are seeking an Incoming Document Capture Specialist to join the core operations team at a premier, highly respected financial services organization.

In this role, you will act as a vital guardian of sensitive information—leveraging advanced hardware and software to capture, review, validate, and route critical financial and client documents. Working in collaborative, pod-based teams, you will cross-train across multiple lines of business, solve operational puzzles, and help automate and optimize daily document workflows.

If you take pride in flawless data accuracy, love mastering new software systems, and want to build your career with a industry leader, this is the position for you.

Perks & Onsite Amenities

• Free Onsite Parking – Save hundreds every month on commuting costs.

• Bus Line Access – Convenient public transit stops right at the facility.

• Onsite Fitness Center – Full gym access available to contract staff.

• Work-Life Balance – Transition to a flexible 4-day onsite schedule post-training.

• Growth & Stability – Potential for contract extension and cross-departmental exposure.

salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 4:45 PM
education: Bachelors

Responsibilities

• Document Capture & Processing: Operate scanning hardware and enterprise software (Kofax/TotalAgility) to import, index, and commit hard-copy and digital files to repositories.

• Data Validation & QA: Review electronic image queues to verify data, fix processing errors, and route documents to correct business lines.

• Compliance & Confidentiality: Maintain strict customer privacy and meet regulatory (Rule 38a-1) date/time-stamping SLAs.

• Task Management: Manage queue workloads and resolve ServiceNow operational requests promptly.

• Cross-Functional Support: Work in team pods and cross-train across business lines to handle peak volume shifts.

• Process Improvement: Identify workflow gaps and submit automation concepts to technical support teams.

• Maintenance & Retention: Perform daily scanner cleaning/maintenance and follow physical document retention and disposal schedules.

Skills

• Kofax (2 years of experience is preferred)
• TotalAgility (2 years of experience is preferred)
• Quality Assurance
• ServiceNow (2 years of experience is preferred)
• MS Office (4 years of experience is required)
• Focused
• Detail Oriented
• Onsite ability 4 to 5 days (1 year of experience is required)
• Document Capture Exp (2 years of experience is required)
• Confidentiality (2 years of experience is required)
• Analytical Thinking
• Responsiveness (2 years of experience is required)
• Software Skills (4 years of experience is required)
• Communication Skills (4 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.