Billing Specialist

Job Overview RXO is a leading provider of transportation solutions, using cutting‑edge technology to create efficient ways for shippers and carriers to transport goods across North America. Compensation $22–$23 per hour (actual compensation may vary based on experience and skill set). The role may also be eligible for bonus or commission pay. Responsibilities Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients. Ensure issues are addressed immediately and appropriate parties informed for proper resolution. Make customer satisfaction the primary driver for successful quality processes with internal and external teams. Develop a working understanding of the internal technologies required for daily functions. Communicate with various internal company departments to address problems preventing orders from billing to a customer. Partner with transportation providers to secure required documentation for customer billing. Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes. Requirements 1 year of experience in audit, accounts receivable, accounts payable, load planning, or transportation/logistics. Preferred Qualifications Associate degree in Business or Transportation/Logistics, or equivalent education and experience. Experience with Microsoft Office. Strong problem‑solving skills. Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for the intended audience. Benefits Competitive pay. Paid time off: up to 8 holidays, up to 2 floating Diversity Days, hourly payers earn up to 13 days PTO; salary earners up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. 401(k) retirement plan with up to 5% company match. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long‑term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity. Employee Assistance Program (EAP). Tuition reimbursement, adoption assistance. Tax‑advantaged accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account. Health Reimbursement Arrangement. EEO Statement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement and RXO's Privacy Notice to California Job Applicants. #J-18808-Ljbffr RXO, Inc.