APAC SaaS Technical Support Specialist (AI & Integrations)
Attio
Attio is seeking a Technical Support Specialist to join our APAC-focused team in Australia, building deep product knowledge and helping customers solve complex issues. You’ll own technical troubleshooting across APIs, webhooks, and integrations, while delivering empathetic, high-quality support across email, chat, and video. You’ll work autonomously in a fast-paced environment, align with Product and Engineering to surface feedback, and contribute to knowledge content and best practices to raise #J-18808-Ljbffr Attio
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- ...thrive on complex technical challenges,... ...About the role Our Support team is at the... ...Support Specialist, you’ll be the... ...excellence in B2B SaaS support. This is... ...first hire in the APAC region,... ...webhooks, SDKs, and integrations — identifying root... ...workflows. AI & integrations...SuggestedLocal area
$60k - $67k
...located in New York, is seeking a Customer Support Specialist. This role requires a commitment to... ...customer service excellence while providing technical support across various channels,... ...HTML, JavaScript, and experience in a SaaS environment will enhance your ability to...Suggested$95k - $130k
...OVERVIEWModern Treasury is hiring a Technical Support Specialist to investigate, triage, and... ....Modern Treasury leverages AI heavily. This role is best... ...technical roles at B2B SaaS companies, in functions... ...operationsExperience with REST APIs and integration protocols including JSON/...SuggestedLocal area- Bonusly is seeking a Support Engineer to deliver exceptional customer experiences... ...solutions. You will work with AI-driven tools, config integrations (Okta, SFTP, ADP, Workday, BambooHR,... ...communication, and curiosity about SaaS systems and AI-powered support. #J-...SuggestedRemote job
- Technical Support Specialist (Tier 2/3) About Tenovi Tenovi is reimagining remote patient monitoring... ...client workflows, and thoughtfully integrating AI into how we triage, investigate, and... ...troubleshooting. You are comfortable in SaaS platforms and familiar with cloud...Remote workWork from home
- Act as second-level support for technical investigations across Aircall's platform. Troubleshoot integrations, APIs, messaging, call configuration, analytics, and AI-powered features. What You Will Do: Lead... ...in technical support within SaaS or telecom. Strong API/...Remote jobWorldwide
- Aircall is a unicorn, AI-powered customer communications... ...here. About the Role As a Technical Support Specialist at Aircall, you will help customers... ...platform, including integrations, APIs,messaging, call configuration... ...support role within a SaaS, telecom, orplatform-based...Remote workWorldwide
- Medrio in the United States is hiring a remote Technical Support Specialist to assist customers with high-quality... ...communication, with experience using Salesforce in a SaaS environment. The position offers comprehensive benefits and APAC-friendly hours. #J-18808-Ljbffr MedrioRemote job
- rebar is seeking a Frontline Technical Support Specialist for its AI-native platform serving HVAC, electrical, and plumbing suppliers. You will be the first contact for new and existing clients, owning issues from initial response through resolution in a fast-moving startup...Remote job
- Role: Offshore Technical Support & API Implementation Specialist Location: South Asia Employment... ...and chat while guiding integrations from configuration through... ..., technical onboarding, SaaS support, or another client... ..., and follow-ups. AI experience: able to test...Full time
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing inquiries... ..., curious about technology, familiar with AI tools, and can manage multiple threads effectively. Prior experience in B2B SaaS support or related industries is a...
- Chatsyncs is seeking a remote Technical Support professional to help customers learn, onboard, and troubleshoot our SaaS platform. You will conduct product demos, resolve API/webhook... ...in a remote environment. Knowledge of AI tools and a passion for AI, automation, and...Remote job
- ...pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference... .... We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered...Full timeTemporary workRemote work
$45k - $53k
...into revenue. Through its AI agents, Invoca engages,... ...routing, attribution, integrations, and AI). As part of... ...Managers, Deployment, Technical Service, Customer Experience, and Production Support teams. About the Role... ...-facing, marketing- or SaaS-related support role -...Hourly payPermanent employmentLocal areaFlexible hoursRotating shift- ...Technical Support AnalystRain is the global stablecoin payments platform... ...platforms, developers, and AI agents. Our technology allows... ...support for Rain's platform and integrations. You'll work directly with... ...ideally in fintech, payments, SaaS, or another high-growth, API...Work at officeWork from homeWorldwideFlexible hours
- ...We are looking for aTechnical Support Specialist! Key responsibilities 1.Investigate technical requests from internal usersrelated... ...documentation, developing AI-powered automations, and other... ...Experience in technical support, integrations, or IT operations. 2.Autonomy and...Remote work
- ...Serve as the primary contact for support requests across email, chat,... ...each case thoroughly. Use AI tools to work cases faster while... ...with enterprise customers, both technical and non-technical audiences.... ...Europe, the Middle East, and APAC, built on authenticity, transparency...Remote jobWeekend work
- ...same bar. Our AI-native workspace lets... ...North America and APAC, and continue to... ...identity, device and SaaS systems, working... ...on HRIS integrations and automation. You... ...occasional employee support and troubleshooting... ...Able to follow technical logic: you understand...Work at office
$144k - $160k
...delivers the only cloud-native SaaS platform that unifies... ...of action. With embedded AI, predictive analytics, and integrated payments, Elite's... ...building a next-generation support organization for the future... ...looking for a Principal Technical Support Analyst to help lead...Remote workFlexible hoursShift work$220k - $350k
...Description About Stuut Stuut is the AI coworker that runs order-to-... ...We’re hiring a Member of Technical Staff – AI/ML to design, build... ...reliable AI applications that integrate seamlessly into our platform.... ...Bonus: fintech, B2B SaaS, or AR/AP domain experience...Full timeFlexible hours$76.8k - $120k
...Job Description Tabs is the AI Operating System for Revenue... ...capable, fast-thinking Technical Support Engineer to help manage the... ...related to invoicing, payments, integrations (e.g., QuickBooks, NetSuite,... ...success role, preferably in a SaaS or fintech environment. ~...Full timeContract workWork at office- ...We Are An Applied AI Lab Building End-To-End Software... ...and responsive support. They will also improve... ...access across Okta and core SaaS platforms such as... ...Develop scripts, integrations, and reusable tooling in... ...systems administration, technical support, or a related role...Work at officeImmediate start
$120k - $150k
...hardware management, and day-to-day support for both offices. It is... ...and strategic, overseeing the integrations and automations that connect... ...priorities to leadership. AI, Automation, and Systems... ...device lifecycle. Manage the SaaS stack, including contracts, renewals...Work at officeNight shift$100k - $130k
...for internal technology support and is responsible for... ...service while resolving technical issues across a variety... ...VMware, and enterprise SaaS applications such as... ...Experience supporting AI-enabled productivity platforms... ...user access, integration, and application performance...Work at officeRemote work$210k - $250k
...Support Engineer San Francisco, CA | New York City... ...interpretable, and steerable AI systems. We want AI to... ...and Applied AI as the technical support voice on the... ...customer's architecture, integrations, and use cases so you... ...with APIs and technical SaaS products, and can read...Work at officeVisa sponsorshipFlexible hours- ...exceptional technology and services including; AI-Enabled Scheduling, Family Care Groups... ...outcomes. Role Description As a Technical Support Specialist, you will be responsible for assisting... ...1 & 2 support for the TheraDriver SaaS platform. Technical Troubleshooting -...Remote work
- ...and Asia. The role We see Support at GitBook as a key function... ...model more scalable. As a Technical Support Specialist , you'll help technical teams... ...with custom domains, integrations, APIs, SSO/SAML and bugs. You... ...our Integrations Platform. AI forward thinking: You're familiar...Remote work
- CENTRL is seeking a customer support specialist to respond to product functionality and technical support requests for our enterprise clients. You will troubleshoot and... ...metrics. Join CENTRL to support a leading AI-powered risk and compliance platform used by financial...Worldwide
- Aircall is seeking a Technical Support Specialist to diagnose and resolve complex issues across our AI-powered communications platform. You’ll handle integrations, APIs, CRM connections, and live troubleshooting in a fast-paced, customer-facing role. You’ll work with product...
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