Administrative Associate II - District I

Job Overview The Department of Transportation of the State of North Carolina is seeking an Administrative Associate II (S) (position 60020666) to serve as administrative support to the District I and Resident Engineers’ offices. Responsibilities Prepare documents and correspondence for projects. Enter documents, reports, and samples into Microsoft SharePoint and HICAMS. Process office purchasing and invoices. Answer calls, scan files and large plans, file and maintain records. Assist the public with requests via email, phone, walk‑in contacts, and other communication methods. Assist with processing materials for tickets, driveway permits, road additions/abandonments, and house moves. Additional Expectations & Skills Effectively communicate technical knowledge with Engineers, coworkers, and the public. Good verbal and written communication skills, including strong vocabulary and grammar for proofreading. General mathematical skills. Ability to schedule and coordinate appointments, meetings, and conferences. Computer literate with experience using modern word processing, spreadsheet, email, and internet software; ability to learn DOT applications such as SAP, Ariba, SharePoint, and Hicams. Customer service experience preferred, including resolving customer issues. Excellent composition, attention to detail, consistency with data entry and correspondence. Must work in an indoor environment and be willing to sit significant periods of time. Salary Grade and Range Grade NC02, $31,200 – $51,249. Management Preferences Customer service experience (including resolving customer issues). Experience with Microsoft Office (Outlook, Word, Excel). Experience completing and/or maintaining records and reports. Experience reviewing detailed documents and records for accuracy and completeness. Experience with letter writing, correct spelling, punctuation, and proofreading. Education & Experience High school or GED diploma and one year of administrative experience; or an equivalent combination of education and experience. Equal Employment Opportunity Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Contact Recruiter: Amarah Davis Email: View email address on click.appcast.io #J-18808-Ljbffr Department of Transportation