Office Manager & Executive Assistant

Easy Mile Fitness is a premier multi-unit franchisee of Planet Fitness health clubs, owning and operating 72 clubs across a geographically diverse footprint that includes Puerto Rico, Florida, Georgia, South Carolina, Oregon, Alaska, and Canada. Headquartered in downtown Boston, MA, we are on an aggressive growth path targeting 100+ clubs by 2030. Our leaders have real accountability, our headquarters team moves fast, and we genuinely believe fitness changes lives. We are focused on being the best-in-class operator of Planet Fitness clubs and are committed to living out our mission: "To create and foster an environment where everyone can enrich their life through fitness" With more than 2,400 locations worldwide, Planet Fitness (NYSE: PLNT) is one of the largest and most recognized fitness brands in the high-value, low-price segment of the market. General Responsibilities Easy Mile Fitness is seeking a highly organized, resourceful, and people-first Office Manager & Executive Assistant to serve as the operational backbone of our 25-person Boston corporate office. This dual-function role is equal parts office operations leader and executive-level support partner — you will keep the office running flawlessly while providing direct, high-trust support to senior leadership. This is a high-visibility, high-impact role for someone who thrives in a fast-growing, entrepreneurial environment and takes genuine pride in creating a workspace where great work happens. You will report directly to the Co-CEOs and work in close partnership with the Director of HR. Responsibilities Office Operations & Administration Manage operations for an office of 25 employees, managing facilities, vendor relationships, building management contacts, and day-to-day office systems. Own conference room scheduling, AV setup, and meeting logistics for internal and external gatherings including board meetings. Maintain and order office supplies, snacks, equipment, branded apparel, and beverages. Act as primary point of contact for building management; submit and track service requests, coordinate repairs, and manage access for guests and contractors. Function as office reception, distributing mail, greeting incoming clients and job candidates, and acting as liaison for all office guests and employees. Maintain a clean, organized, and welcoming office environment that reflects the EMF brand and culture. Provide direct calendar management and scheduling support to the Co-CEOs — coordinating across time zones, prioritizing competing demands, and anticipating scheduling conflicts before they arise. Prepare and organize materials for executive meetings, board presentations, and leadership offsites including agendas, pre-reads, and follow-up action tracking. Manage executive travel arrangements including flights, hotels, ground transportation, and detailed itineraries. Draft, proofread, and finalize executive correspondence, memos, and communications. Process expense reports and reconcile corporate credit card statements for Co-CEOs. Handle sensitive and confidential information, including HR matters, financial data, and strategic plans with discretion. Coordinate cross-functional priorities, follow up on action items, and keep projects moving. Culture, Engagement & Events Own new hire onboarding logistics for the Boston office including welcome kits, workspace setup, orientation scheduling, and first-day experience. Plan and execute internal events including team lunches, quarterly celebrations, leadership offsites, and company-wide gatherings. Coordinate employee recognition programs including monthly awards, tenure anniversaries, and milestone celebrations in partnership with the Director of HR. Maintain a rolling calendar of employee travel, time-off, and key dates to support operational planning and coverage. Qualifications 3+ years of experience in an office management, executive assistant, or chief of staff support role Demonstrated experience supporting C-suite or senior leadership with calendar management, travel, and executive communications. Exceptional written and verbal communication skills Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability. Discretion and professional judgment when handling sensitive or confidential matters. Detail-oriented and organized with ability to build processes, not just complete tasks. College degree preferred or equivalent professional experience. Executive Impact : Join a company actively scaling from 72 to 100+ clubs by 2030. This is a true seat at the table during one of the most exciting chapters in Easy Mile Fitness history. Great Office, Great Team: Based in our Copley Square office with cold brew on tap, regular team lunches, and a collaborative, high-energy environment Health Coverage: Competitive medical, dental, and vision plans for you and your family Retirement: 401(k) and Roth options with company match Time Off: Competitive PTO policy, inclusive of parental leave—we work hard and encourage people to take time to recharge. Planet Fitness Perks: Free Black Card membership so you can experience the brand and stay active Team Culture: Fast-growing, team-oriented environment with regular outings, snacks, and a shared focus on building something great #J-18808-Ljbffr