Benefits Specialist

Role Description

We are seeking a US-based Benefits Specialist to join our People Operations team and own the administration of US employee benefits programs end to end, while also supporting global benefits programs. This role is responsible for the full US benefits lifecycle, including:

• Enrollment
• Open enrollment
• Life event changes
• Leaves of absence
• Retirement plan administration
• Employee terminations

The ideal candidate has hands-on experience with U.S. health and welfare benefits, strong HRIS and data integrity skills, and demonstrated expertise managing 401(k) retirement programs, including annual audits. This role partners closely with employees, managers, payroll, brokers, and vendors to ensure accurate, compliant, and employee-focused benefits delivery.

The role will serve as the primary owner of U.S. benefits and a centralized point of coordination for global benefits programs. Training and country-specific guidance will be provided for non-U.S. regions; therefore, prior expertise in those markets is not required. Experience working in a global or multi-country workforce is considered a strong plus.

Qualifications

• 5+ years of HR experience, with at least 3 years focused on U.S. benefits administration.
• Demonstrated experience managing U.S. 401(k) retirement plans, including direct involvement in annual 401(k) audits.
• Strong understanding of US compliance requirements (ERISA, ACA, COBRA, HIPAA, etc.).
• Experience working with benefits brokers, carriers, and HRIS/benefits platforms.
• Experience working with HRIS and benefits administration systems.
• Excellent attention to detail, organizational skills, and ability to handle confidential information.
• Strong interpersonal and communication skills, with the ability to support employees across diverse cultures and time zones.
• Strong analytical, organizational, and problem-solving skills.
• Comfortable working in a global, fast-paced, and remote-friendly environment.

Requirements

• Own end-to-end administration of U.S. employee benefits, including medical, dental, vision, life, disability, leave programs, wellness, and retirement, and other perks.
• Lead and support annual U.S. open enrollment and coordinate global enrollment activities.
• Administer the U.S. 401(k) retirement program.
• Ensure accurate benefits enrollment, eligibility, and life event processing in the HRIS.
• Serve as the primary point of contact for employees and managers on benefits-related questions.
• Process and administer U.S. leaves of absence.
• Ensure ongoing compliance with applicable U.S. benefits and leave regulations.
• Support global benefits administration.
• Act as the primary liaison with benefits brokers, carriers, retirement plan providers, and third-party administrators.
• Monitor benefits utilization, costs, and trends.
• Research, benchmark, and recommend market-competitive benefits and recognition programs.
• Develop and maintain clear, employee-friendly benefits documentation and communications.
• Support core HR functions, contributing to continuous process improvement across People Operations.
• Perform other related duties and projects as assigned.

Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Flexible PTO: Take the time you need, when you need it.
• Health Coverage: Medical, dental, and vision plans for you and your family.
• Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
• 401K with Match: Secure your future with our company-matched retirement savings.
• Paid Parental Leave: Support for new parents during life’s special moments.
• Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
• Pet Insurance: Care for your furry family members.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
• Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
• Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
• In-Office Perks: Enjoy catered lunches for our in-office team.