Healthcare Billing Specialist

Human Health Project (HHP) is a holistic health literacy charity. Our mission is to improve the health of the underserved and vulnerable through holistic information, education and advocacy. Our objective is to empower people to manage their own health with improved outcomes and no medical errors. For more information, please visit our website including viewing our "Shared Patient Information" program page which includes 50 pages of reports on both our Migraine and Lupus and feedback received from people who reviewed the reports in the section, "What Our Members are Saying" - and our "Healthcare Access Program" which includes short video courses in our Learning Academy - , Patient Advocacy Workshops in Los Angeles, - and in Northern Ireland - and our Online Peer to Peer Events -

Healthcare Billing Specialist: Volunteer Opportunity:

Organization: HHP

Location: Remote/Flexible

Time Commitment: ~5 hours per month

Role Overview

Provide specialized consultation and support to our patient advocacy team, helping patients demystify hospital bills and understand healthcare costs. This role directly supports HHP's mission to improve health literacy around healthcare access and costs.

This is an entirely volunteer, remote-only position with flexible hours, giving preference to U.S.-based candidates.

Duties (Reporting to the Program Director/Patient Advocate Lead)

• Consultation: Consult on developing non-profit programs regarding healthcare billing and cost transparency.
• Direct Support: Assist patient advocates and patients in navigating basic health billing questions and understanding complex hospital bills.
• Workshops: Remotely join monthly workshops as an expert resource for patients.

Qualifications

Required:

• Worked experience in healthcare billing or medical coding.
• Strong communications skills.

Skills

• Intimate knowledge of healthcare billing practices (e.g., CPT codes, EOBs).
• Knowledge of healthcare assistance programs and charity care options.

Conditions of Volunteer Acceptance

• Commitment: We ask for a commitment of ~5 hours per month for at least one year to ensure continuity of care and program impact. Flexibility is available.
• Must track hours/tasks using HHP's required tools ( Clockify/Trello ).

Volunteer Growth & Impact

Why Volunteer with HHP?

• Use your professional expertise to directly help vulnerable individuals navigate the financial complexities of healthcare.
• Network with health equity and nonprofit leaders.
• Directly contribute to advancing patient advocacy and financial health literacy.

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