Strategic Client Success Leader — Retention & Upsell
Includedhealth
Included Health seeks an experienced Client Success Principal to own a portfolio of enterprise clients, driving retention, upsell opportunities, and high NPS scores. You will serve as a trusted advisor, align client strategy with IH services, and lead strategic guidance to maximize member outcomes and ROI. You will manage complex client relationships, develop measurable goals, and collaborate with internal partners to drive health outcomes, utilization, and value delivery across contracts. #J-18808-Ljbffr Includedhealth
- Blueberry Pediatrics is seeking a Client Success Manager to be the single point of contact for a portfolio of health-plan and employer clients... ...with sales to expand across populations and states. In this strategic, commercial role, you will ensure clients achieve measurable...Suggested
$180k - $195k
...The Vice President, Health Plan Market Leader, Client Success is the lead client success executive... ...Progyny’s Health Plan clients and strategic partner relationships. This position... ...specific goals and benchmarks, drive retention and growth across the Health Plan portfolio...SuggestedFull timeSummer workWork at officeRemote workFlexible hours3 days per week- Mai Placement seeks a Client Success Manager in Brooklyn, NY. This on-site role requires managing a portfolio of client relationships, driving retention and growth, and serving as the primary client-facing owner. You will work with Operations, Billing, and Sales to ensure...Suggested
- Chase Media Solutions in New York is seeking a Vice President, Client Success Team Lead to report to the Head of Client Success and build a... ...-performing team focused on maximizing revenue growth and retention through a consultative client experience for brands and agencies...Suggested
- We Are Working in the United States is seeking a Customer Success Supervisor to lead a team dedicated to ensuring customer success and... ...performance reviews, and proactive problem solving to improve retention and service quality, with a flexible 8:00 AM-5:00 PM EST schedule...SuggestedFlexible hours
- ...market research company, is looking for a Senior Customer Success Manager to lead strategic client relationships across a remote-first setup. You will... ...workshops, and monitor health scores to ensure continued client success and retention. #J-18808-Ljbffr AppinioRemote job
- Hinge Health is seeking a Client Success Manager to own day-to-day relationships with employer clients, driving adoption, managing escalations, and coordinating cross-functionally with Growth, Sales, Data, Marketing, Operations, Product and Clinical teams. The role includes...
- Future plc, a global leader in specialist media, is seeking a Global Head of Client Success to lead our worldwide Client Success organization. You will build a client... ...exceptional customer experiences while driving retention, revenue growth and operational excellence...Worldwide
$208.73k - $354.84k
...innovate to help our colleagues, clients and communities succeed. If you... ...Team You will lead Customer Success Management teams supporting a portfolio of strategic, enterprise‑level clients across... ...on driving client satisfaction, retention, and growth through strong...Full time- ...Reports To: Senior Director, Client Success Department: Client... ...remote role will drive customer retention, satisfaction, and expansion... ...accounts, with an emphasis on Strategic and Tier 1 accounts Partner... ...expansion opportunities (upsell, cross‑sell) and guide CSMs...Temporary workRemote work
- ...Position: Manager, Client Success Reports To: Senior Director, Client... ...remote role will drive customer retention, satisfaction, and expansion... ..., with an emphasis on Strategic and Tier 1 accounts. Partner... ...Identify expansion opportunities (upsell, cross‑sell) and guide CSMs...Work at officeLocal areaRemote workWorldwide
- ...looking for a Customer Success Lead to build and head our... ...customer satisfaction, retention, and growth. What you will... ...for account growth and upsell. Impact In this role,... ...and maintaining strong client / customer relationships, providing strategic guidance to customers, and...
- About the Position: We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams... ...risk signals into proactive mitigation plans that improve retention and long‑term outcomes. Collaborate cross‑functionally...Immediate start
$90k - $120k
...Client Success Lead Base Salary: $90,000 – $120,000, commensurate with experience CircleBlack is looking for a Client Success Lead... ...smoother, adoption deeper, support more coordinated, and retention easier because clients understand and experience the value of...Full time- ...and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to... ...Success and lead a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for...Work visa
- Skai, Inc. is seeking a Client Success Manager to oversee client utilization of the Skai platform, with an immediate focus on Paid Search. You will drive retention, provide training, and collaborate across internal teams to align client goals with Skai capabilities. The...Immediate start
- Nelnet is seeking a remote, full-time Client Success Operations role focused on leading the full lifecycle of client onboarding, implementation... ...for the assigned platform. You will serve as the primary strategic and technical resource for clients and internal teams,...Remote jobFull time
- Epsilon seeks a Lead, Client Success to own client and agency relationships and drive strategic adoption of identity-based digital media solutions, collaborating with Sales, Publicis agency partners, and cross-functional teams. You will translate client objectives into...
$130k - $135k
...OTC Markets Group Inc. Lead, Market Insights & Client Success OTC Markets Group – New York City - Full Time OTC Markets Group is... ...OTCIQ and other issuer-facing tools and services. Support strategic initiatives and partnerships that strengthen issuer engagement...Full timeContract workTemporary workSummer workWork at officeLocal areaRemote workFlexible hours- ...we're expanding our customer success team to keep up with demand.... ...account management, or other client-facing roles in a fast-paced,... ...pain points, usage gaps, and upsell opportunities Document user... ...customer health metrics such as retention, engagement, and satisfaction...Work at office
$150k - $195k
...collaborate, and grow. Our leaders are industry experts, creative... ...-changing solutions.The Client Success Manager will work closely with... ...relationships to drive satisfaction, retention, and growth. They will serve... .... They will execute strategic account growth plans with input...Local area- ...their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer... ...About The Role The Client Success team is the client account P&L owner... ...high degree of business acumen, strategic thinking, problem-solving,...Work experience placement
- Splunk, a Cisco company, is seeking a Senior Customer Success leader to guide enterprise customers through adoption journeys and measurable... .... You will conduct Executive Business Reviews, identify strategic opportunities, and align success plans with executive priorities...
- Axiom Cloud is looking for a Customer Success Manager to enhance relationships and maximize customer satisfaction across key accounts.... ...focuses on defining customer success strategies and ensuring that clients derive the utmost value from Axiom's innovative solutions. This...Remote job
- Notable Health is seeking a Customer Success Lead for strategic accounts to own post-sale outcomes, drive adoption and value realization, and govern long-term success with executive partners. You will serve as a trusted advisor to customer leadership and act as the internal...
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience... ...meetings, analyze customer data, and identify upsell opportunities. Join a dynamic team that offers flexibility...Remote job
$100k - $150k
..., executive recruitment, and strategic planning. We’re proud to share... ...stand behind. The Customer Success Lead owns the post-sale relationship... ...the agreement for new clients once demo and interest have been... ...enough to lean on it, and a retention‑and‑expansion trajectory that...Local areaRemote workWork visaFlexible hours$110k - $150k
...recruiting for this role on behalf of our client. Own strategic school partnerships while building the... ...metrics, and workflows of a customer success function. What You'll Do Manage... ...accounts and owning growth or upsell goals. Early-stage experience building...Work at officeRelocation3 days per week- ...for secure open source software, is seeking a Manager of Customer Success Management to lead a team serving Enterprise customers. You will partner with cross-functional leaders to drive adoption, retention, and growth through data-informed engagement strategies. You will...
- ...stadia, hotel and bar clients in the UK, Ireland... ..., customer success, and client support... ...opportunities to improve retention, increase customer... ..., and mentor Team Leaders, Account Managers,... ...point for strategic accounts. Operational... ...product adoption and upselling. Support...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategic Client Success Leader — Retention & Upsell. Be the first to apply!
- recruitment team leader New York, NY
- market leader New York, NY
- manufacturing team lead New York, NY
- marketing team manager New York, NY
- mobile team lead New York, NY
- leader New York, NY
- grocery team leader New York, NY
- zone leader New York, NY
- team lead data science New York, NY
- remote team lead New York, NY




