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Patient Service Coordinator

$1,045.88 per month

Massachusetts General Hospital(MGH)

Details

Client Name
Massachusetts General Hospital

Job Type
Travel

Offering
Non-Clinical

Profession
Non-Clinical

Specialty
Patient Greeter

Job ID
35500560

Job Title
Patient Service Coordinator

Weekly Pay
$1045.88


Shift Details

Shift
Day - 8x5 - 09AM

Scheduled Hours
40


Job Order Details

Start Date
07/27/2026

End Date
10/25/2026

Duration
13 Week(s)


Job Description
Job Title: Patient Services Coordinator II
Profession: Unit Secretary
Specialty: Unit Secretary
Duration: 13 months
Shift: Monday to Friday
Hours per Shift: 8:30 AM - 5:00 PM
Experience: Minimum 3 years


Description:
The Patient Services Coordinator II, under general supervision of the Practice Manager, provides administrative support to healthcare providers in a high-volume ambulatory setting.
This role functions as the primary interface between the patient and providers.
The emphasis is placed on the ability to organize priorities, complete tasks, and manage confidential patient information.
Enhancing the quality of service to patients is a key focus.


Principal Duties and Responsibilities:
Performs all check-in and check-out functions as outlined by established standards of operations.
Maintains confidentiality and privacy consistent with HIPAA guidelines.
Provides support and information to providers to problem-solve and manage complex administrative patient issues.
Triages and manages complex telephone calls, utilizing courteous customer service skills.
Completely performs and serves as a resource for other team members in all revenue enhancement activities.
Activities include registration verification, co-payment collection, cash management, and encounter form reconcilement.
Schedules patient appointments and procedures using relevant systems.
Manages in-basket communications and work queues efficiently.
Coordinates and tracks appointments via designated follow-up work queue lists.
Assists with training and orientation of new staff, as applicable.
Performs all other related tasks which facilitate the flow of patients through the practice or enhance the quality of service to patients.
Other duties may be assigned as directed.


Unit Description:
Outpatient Cardiology, Monday to Friday, no weekends or holidays.


Client Details

Address
55 Fruit St

City
Boston

State
MA

Zip Code
02114


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Vacancy posted 17 hours ago
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