Technical Support Engineer I — Complex Issue Resolver
$60k - $80kSmarsh, Inc.
Smarsh, Inc. is looking for a Technical Support Engineer to join our Client Services team in Portland, Oregon. In this role, you will manage customer account changes, ensuring adherence to policies that prevent service disruptions. You will collaborate with customers and cross-functional teams to resolve complex issues effectively. The ideal candidate has at least 5 years of customer service experience and strong technical aptitude. The position offers a salary between $60,000 – $80,000 annually and requires documentation skills and attention to detail. #J-18808-Ljbffr Smarsh, Inc.
- Smarsh is looking for a Technical Support Engineer to join our Client Services team in Portland, Oregon. This role involves managing customer account changes, handling downgrades and cancellations, and ensuring operational compliance. Candidates should have a strong technical...Suggested
$60k - $80k
...American companies since 2008. Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you... ...Support, Engineering, and other cross‑functional teams to resolve complex issues, drive cases to completion, and maintain accurate...SuggestedLocal area- ...retention. We are seeking talented Technical Support Engineers to join our team and help us... ...Responsibilities Troubleshoot and resolve technical issues encountered by customers, working... ...Engineering(SRE) to escalate and resolve complex issues. Document and track...Suggested
- Key Responsibilities Provide technical support to customers via various channels (phone... ..., email, chat). Troubleshoot and resolve complex technical issues related to Smarsh's platform.... ...knowledge base. Collaborate with engineering and product teams to identify and...Suggested
- ...will serve as an expert technical knowledge on mission... ...systems necessary to support a 7x24 operation. BASIC... ...information or assistance, resolve their problems, or... .../professional issues; You have consistently... ...competencies by translating complex nuances relating to each...SuggestedImmediate start
- ...solutions to integration and interoperability issues. Make decisions that involve major... ...; and conceive of solutions to highly complex technical issues. Provide expert technical... ...needs, provide information or assistance, resolve their problems, or satisfy their expectations...Immediate startNight shift
- ...the critical mission & support activities required of... ...or assistance, resolve their problems, or satisfy... ...information (for example, technical, sensitive,... ...organizational/professional issues; You have consistently... ...competencies by translating complex nuances relating to...Immediate start
- ...continuity by prioritizing and resolving technical issues within established service... ..., patching, and VDI support. Administer accounts, printers... ...or endpoint engineering work, including at least two... ...solving abilities to resolve complex issues. May be required to...Work at officeWorldwideRelocation package
- ...service, troubleshooting moderately complex technical issues, and ensuring the smooth operation of... ...Responsibilities Provide technical support to customers, both remotely and on-site... ..., & Licensure) Bachelor's degree in Engineering or a related field; or High School Diploma...Work at officeRemote work
- ...The IT Support Specialist - Level 2 is responsible for providing advanced technical support to end-users across hardware, software, networking, and system issues. This role handles escalated support tickets... .... Troubleshoot and resolve complex issues related to operating...Remote work
$75k - $85k
...About the Role We are looking for an IT Support Specialist to join our team! The IT... ...for Prenuvo employees seeking technical support; ensuring that all employees... ...functional stakeholders to identify and resolve complex technical issues Maintain and update documentation...Work at officeLocal areaImmediate startRemote workFlexible hours3 days per week- Spire Technologies, Inc. is seeking a Level 2 Technician to provide professional technical support and resolve complex issues. This role primarily works remotely, requiring occasional onsite presence. You'll manage escalated issues from Level 1 technicians while delivering...Remote job
- Ports North is seeking an IT Support Specialist - Level 2 in... ...Oregon, to provide advanced technical support across various platforms... ...including hardware and software issues. The candidate should have a... ...5 Suite. This role involves resolving complex support issues, documenting...
- ...Help Desk Technician to provide in-house support for its offices. This role is based in... ...strong communication skills and technical knowledge in various systems. Responsibilities... ...and collaborating with the IT team to resolve issues efficiently. The position offers a competitive...For contractors
- ...Technician , you will provide in‑house support for the company’s multiple offices.... ...remote users within the company for all technical problems and inquiries. This position... ...procedures. Work with the IT team to resolve departmental issues quickly and efficiently. Demonstrate...Temporary workFor contractorsWork experience placementWork at officeLocal areaImmediate startMonday to FridayShift work
$29.19 - $49.62 per hour
...teams of physicists, engineers, data scientists and... ...Product Training, and Technical Support. The KLA Services organization... ...and updating highly complex capital equipment at... ...Engineers in resolving problems. The CSE is... ...Repair of system level issues are based on CSEs technical...Hourly payMinimum wagePart timeWork experience placementWork at officeWorldwideFlexible hours$114k - $145k
Veriff is hiring a Senior Technical Support Engineer for remote work within the USA, preferably in Salt Lake City, Utah. In this role, you will solve complex technical issues for our major clients, mentor fellow engineers, and refine the team's technical direction. The...Remote job- Tokyo Electron Limited is seeking a Technical Support Engineer in Portland to provide remote and on-site support, troubleshoot moderately complex equipment issues, and assist with installation and maintenance of TEL products. You will also develop training for customers...Remote job
- TOKYO ELECTRON AMERICA, INC. in Portland, OR is seeking a technical support specialist responsible for customer service, troubleshooting moderately complex issues, and ensuring the smooth operation of products and services. You will provide remote and on-site support,...Remote job
- ...responsible for executing and supporting all stages of the... ...standards Rack, stack, and cable complex equipment deployments including... ...server, network, and connectivity issues with minimal supervision... ...verbal) Ability to interpret technical documentation and diagrams Ability...Hourly payFull timeFor subcontractorShift work
- ..., and develops solutions to integration and interoperability issues. Make decisions that involve major uncertainties with regard... ...change; and/or conceives of solutions to highly complex technical issues. Provide expert technical advice, guidance, and recommendations...
$155k - $200k
...Senior Computational Engineer, you will lead and... ...role is highly technical and highly cross‑functional... ...difficult CFD issues, improve... ...process and visualize complex results, and help... ...automation pipelines with support from other... ...Ability to diagnose and resolve CFD issues...Full timeRemote workRelocation packageFlexible hours- ...builders who thrive on complex technical challenges, hold... ...About the role Our Support team is at the heart... ...troubleshoot technical issues, share product best practices... ..., reproduce, and resolve product issues;... ...work closely with our Engineering team to ensure timely...Full timeImmediate startRemote workMonday to Friday
$25 - $30 per hour
...0 PM As a Level 2 Help Desk Support Analyst, you will serve as a... ...organization, providing advanced technical support to ensure our global... ..., focusing on deeper issue resolution, root cause analysis... ...issues Diagnose and resolve complex hardware, software, and network...Remote work- ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite... ...customers. In addition to resolving the most critical and complex issues with Cornerstone products, this... ...including C‑level executives and engineering leaders. Mentor, advise, and train...Local areaRemote work
$16 per hour
...Description Job Title: Customer Support Analyst Overview: As... ...with questions or issues regarding Sage’s... ...solve low to moderately complex application or system... ...methodologies to efficiently resolve issues. Contributes to... .... Stays current on technical and business knowledge...Contract workShift work$25 - $30 per hour
...0 PM As a Level 2 Help Desk Support Analyst, you will serve as a... ...organization, providing advanced technical support to ensure our global... ..., focusing on deeper issue resolution, root‑cause analysis... ...issues Diagnose and resolve complex hardware, software, and network...Remote work$55k - $60k
...Smarsh is seeking aTechnical Support Specialistto join our... ...innovate and grow. The Technical Support team is closely... ...the resolution of client issues. Work on assignments that are complex in nature where... ...initiative are required in resolving problems and developing...Work at officeLocal area- ...Key Responsibilities Provide technical support and troubleshooting for Smarsh products and services.... ...email, and chat. Document and track customer issues using ticketing systems. Collaborate with internal teams to resolve complex technical problems. Contribute to...
$32.21 - $33.18 per hour
...integral part of the team, supported by the virtual tech... ...will provide technical support to both local... ...during stressful technical issues. Position Summary This... ...staff Troubleshoot and resolve computer and network problems... ...colleagues to solve complex problems where...Hourly payWork at officeLocal areaRemote workShift work
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