Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Engineer I — Complex Issue Resolver

$60k - $80k

Smarsh, Inc.

Smarsh, Inc. is looking for a Technical Support Engineer to join our Client Services team in Portland, Oregon. In this role, you will manage customer account changes, ensuring adherence to policies that prevent service disruptions. You will collaborate with customers and cross-functional teams to resolve complex issues effectively. The ideal candidate has at least 5 years of customer service experience and strong technical aptitude. The position offers a salary between $60,000 – $80,000 annually and requires documentation skills and attention to detail. #J-18808-Ljbffr Smarsh, Inc.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer I — Complex Issue Resolver in Portland, OR vacancy
  • Smarsh is looking for a Technical Support Engineer to join our Client Services team in Portland, Oregon. This role involves managing customer account changes, handling downgrades and cancellations, and ensuring operational compliance. Candidates should have a strong technical... 
    Suggested

    Smarsh

    Portland, OR
    2 days ago
  • $60k - $80k

     ...American companies since 2008. Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you...  ...Support, Engineering, and other cross‑functional teams to resolve complex issues, drive cases to completion, and maintain accurate... 
    Suggested
    Local area

    Smarsh

    Portland, OR
    4 days ago
  •  ...retention. We are seeking talented Technical Support Engineers to join our team and help us...  ...Responsibilities Troubleshoot and resolve technical issues encountered by customers, working...  ...Engineering(SRE) to escalate and resolve complex issues. Document and track... 
    Suggested

    Hydrolix

    Portland, OR
    1 day ago
  • Key Responsibilities Provide technical support to customers via various channels (phone...  ..., email, chat). Troubleshoot and resolve complex technical issues related to Smarsh's platform....  ...knowledge base. Collaborate with engineering and product teams to identify and... 
    Suggested

    Gravity Engineering Services Pvt Ltd.

    Portland, OR
    2 days ago
  •  ...will serve as an expert technical knowledge on mission...  ...systems necessary to support a 7x24 operation. BASIC...  ...information or assistance, resolve their problems, or...  .../professional issues; You have consistently...  ...competencies by translating complex nuances relating to each... 
    Suggested
    Immediate start

    US Bonneville Power Administration

    Vancouver, WA
    4 days ago
  •  ...solutions to integration and interoperability issues. Make decisions that involve major...  ...; and conceive of solutions to highly complex technical issues. Provide expert technical...  ...needs, provide information or assistance, resolve their problems, or satisfy their expectations... 
    Immediate start
    Night shift

    Bonneville Power Administration

    Vancouver, WA
    3 days ago
  •  ...the critical mission & support activities required of...  ...or assistance, resolve their problems, or satisfy...  ...information (for example, technical, sensitive,...  ...organizational/professional issues; You have consistently...  ...competencies by translating complex nuances relating to... 
    Immediate start

    US Bonneville Power Administration

    Portland, OR
    4 days ago
  •  ...continuity by prioritizing and resolving technical issues within established service...  ..., patching, and VDI support. Administer accounts, printers...  ...or endpoint engineering work, including at least two...  ...solving abilities to resolve complex issues. May be required to... 
    Work at office
    Worldwide
    Relocation package

    Siltronic

    Portland, OR
    2 days ago
  •  ...service, troubleshooting moderately complex technical issues, and ensuring the smooth operation of...  ...Responsibilities Provide technical support to customers, both remotely and on-site...  ..., & Licensure) Bachelor's degree in Engineering or a related field; or High School Diploma... 
    Work at office
    Remote work

    Tokyo Electron

    Portland, OR
    11 hours ago
  •  ...The IT Support Specialist - Level 2 is responsible for providing advanced technical support to end-users across hardware, software, networking, and system issues. This role handles escalated support tickets...  .... Troubleshoot and resolve complex issues related to operating... 
    Remote work

    Korn Ferry

    Portland, OR
    3 days ago
  • $75k - $85k

     ...About the Role We are looking for an IT Support Specialist to join our team! The IT...  ...for Prenuvo employees seeking technical support; ensuring that all employees...  ...functional stakeholders to identify and resolve complex technical issues Maintain and update documentation... 
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours
    3 days per week

    Prenuvo

    Vancouver, WA
    1 day ago
  • Spire Technologies, Inc. is seeking a Level 2 Technician to provide professional technical support and resolve complex issues. This role primarily works remotely, requiring occasional onsite presence. You'll manage escalated issues from Level 1 technicians while delivering... 
    Remote job

    Spire Technologies, Inc.

    Portland, OR
    4 days ago
  • Ports North is seeking an IT Support Specialist - Level 2 in...  ...Oregon, to provide advanced technical support across various platforms...  ...including hardware and software issues. The candidate should have a...  ...5 Suite. This role involves resolving complex support issues, documenting... 

    Ports North

    Portland, OR
    2 days ago
  •  ...Help Desk Technician to provide in-house support for its offices. This role is based in...  ...strong communication skills and technical knowledge in various systems. Responsibilities...  ...and collaborating with the IT team to resolve issues efficiently. The position offers a competitive... 
    For contractors

    Harder Mechanical Contractors

    Portland, OR
    3 days ago
  •  ...Technician , you will provide in‑house support for the company’s multiple offices....  ...remote users within the company for all technical problems and inquiries. This position...  ...procedures. Work with the IT team to resolve departmental issues quickly and efficiently. Demonstrate... 
    Temporary work
    For contractors
    Work experience placement
    Work at office
    Local area
    Immediate start
    Monday to Friday
    Shift work

    Harder Mechanical Contractors

    Portland, OR
    2 days ago
  • $29.19 - $49.62 per hour

     ...teams of physicists, engineers, data scientists and...  ...Product Training, and Technical Support. The KLA Services organization...  ...and updating highly complex capital equipment at...  ...Engineers in resolving problems. The CSE is...  ...Repair of system level issues are based on CSEs technical... 
    Hourly pay
    Minimum wage
    Part time
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    KLA

    Vancouver, WA
    11 hours ago
  • $114k - $145k

    Veriff is hiring a Senior Technical Support Engineer for remote work within the USA, preferably in Salt Lake City, Utah. In this role, you will solve complex technical issues for our major clients, mentor fellow engineers, and refine the team's technical direction. The... 
    Remote job

    Veriff

    Portland, OR
    4 days ago
  • Tokyo Electron Limited is seeking a Technical Support Engineer in Portland to provide remote and on-site support, troubleshoot moderately complex equipment issues, and assist with installation and maintenance of TEL products. You will also develop training for customers... 
    Remote job

    Tokyo Electron

    Portland, OR
    1 day ago
  • TOKYO ELECTRON AMERICA, INC. in Portland, OR is seeking a technical support specialist responsible for customer service, troubleshooting moderately complex issues, and ensuring the smooth operation of products and services. You will provide remote and on-site support,... 
    Remote job

    Tokyo Electron US

    Portland, OR
    1 day ago
  •  ...responsible for executing and supporting all stages of the...  ...standards Rack, stack, and cable complex equipment deployments including...  ...server, network, and connectivity issues with minimal supervision...  ...verbal) Ability to interpret technical documentation and diagrams Ability... 
    Hourly pay
    Full time
    For subcontractor
    Shift work

    BNS Corporation

    Portland, OR
    1 day ago
  •  ..., and develops solutions to integration and interoperability issues. Make decisions that involve major uncertainties with regard...  ...change; and/or conceives of solutions to highly complex technical issues. Provide expert technical advice, guidance, and recommendations... 

    Department Of Energy

    Vancouver, WA
    2 days ago
  • $155k - $200k

     ...Senior Computational Engineer, you will lead and...  ...role is highly technical and highly cross‑functional...  ...difficult CFD issues, improve...  ...process and visualize complex results, and help...  ...automation pipelines with support from other...  ...Ability to diagnose and resolve CFD issues... 
    Full time
    Remote work
    Relocation package
    Flexible hours

    Panthalassa

    Portland, OR
    11 hours ago
  •  ...builders who thrive on complex technical challenges, hold...  ...About the role Our Support team is at the heart...  ...troubleshoot technical issues, share product best practices...  ..., reproduce, and resolve product issues;...  ...work closely with our Engineering team to ensure timely... 
    Full time
    Immediate start
    Remote work
    Monday to Friday

    GrabJobs

    Portland, OR
    2 days ago
  • $25 - $30 per hour

     ...0 PM As a Level 2 Help Desk Support Analyst, you will serve as a...  ...organization, providing advanced technical support to ensure our global...  ..., focusing on deeper issue resolution, root cause analysis...  ...issues Diagnose and resolve complex hardware, software, and network... 
    Remote work

    Zones

    Portland, OR
    4 days ago
  •  ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite...  ...customers. In addition to resolving the most critical and complex issues with Cornerstone products, this...  ...including C‑level executives and engineering leaders. Mentor, advise, and train... 
    Local area
    Remote work

    Cornerstone OnDemand

    Portland, OR
    4 days ago
  • $16 per hour

     ...Description Job Title: Customer Support Analyst Overview: As...  ...with questions or issues regarding Sage’s...  ...solve low to moderately complex application or system...  ...methodologies to efficiently resolve issues. Contributes to...  .... Stays current on technical and business knowledge... 
    Contract work
    Shift work

    Vertisystem

    Beaverton, OR
    2 days ago
  • $25 - $30 per hour

     ...0 PM As a Level 2 Help Desk Support Analyst, you will serve as a...  ...organization, providing advanced technical support to ensure our global...  ..., focusing on deeper issue resolution, root‑cause analysis...  ...issues Diagnose and resolve complex hardware, software, and network... 
    Remote work

    Zones IT Solutions

    Portland, OR
    2 days ago
  • $55k - $60k

     ...Smarsh is seeking aTechnical Support Specialistto join our...  ...innovate and grow. The Technical Support team is closely...  ...the resolution of client issues. Work on assignments that are complex in nature where...  ...initiative are required in resolving problems and developing... 
    Work at office
    Local area

    Smarsh

    Portland, OR
    1 day ago
  •  ...Key Responsibilities Provide technical support and troubleshooting for Smarsh products and services....  ...email, and chat. Document and track customer issues using ticketing systems. Collaborate with internal teams to resolve complex technical problems. Contribute to... 

    Gravity Engineering Services Pvt Ltd.

    Portland, OR
    1 day ago
  • $32.21 - $33.18 per hour

     ...integral part of the team, supported by the virtual tech...  ...will provide technical support to both local...  ...during stressful technical issues. Position Summary This...  ...staff Troubleshoot and resolve computer and network problems...  ...colleagues to solve complex problems where... 
    Hourly pay
    Work at office
    Local area
    Remote work
    Shift work

    Think.Public.Media

    Portland, OR
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Engineer I — Complex Issue Resolver. Be the first to apply!