Account Director

Account Director - Social First

Company description Bartle Bogle Hegarty (BBH) is a world-famous creative agency that makes jaw-dropping, thumb-stopping, eye-opening work for brands across the globe. Founded in London in 1982, we now have offices in New York, Los Angeles, Stockholm, Mumbai, Singapore, and Shanghai. Our first ad for Levi's showed a black sheep travelling in the opposite direction to a flock of white ones. That's where we got our logo and our guiding philosophy: when the world zigs, zag. Why? Because it's easy to zig, to go with the grain. It feels safe. It feels like the sensible thing to do. But the greater risk is failing to stand out. We believe in the power of difference to make a difference. Our goal is a simple one: make the best work in the world. That's where you come in. We need rebels, dreamers, thinkers, mathematicians, makers, artists, visionaries, doers, observers, the different and the unreasonable. We need Black Sheep. People who want to make the hearts flutter and minds do flips, who can change businesses and culture. People who want to make a difference, come here for something different.

Overview We are currently seeking a full-time Account Director - Social First to join our team. The Account Director leads the relationship, the work, and the vision across key client businesses, with a deep focus on social-first brand building. You'll guide integrated teams to create ideas engineered for culture, built for platforms, and optimized for performance. You're equal parts strategist, relationship architect, and business driver — shaping the work while shaping the partnership. The account person is the only person in the agency who touches every aspect of a project in some way: from the relationship with the client, to the relationship with the team, from strategy to finance to creative to production. It is ultimately the role of an account person at any level to ensure that a project meets the client and agency's ambitions to generate great, effective creative work, on time and on budget, and to motivate the team along the way.

Responsibilities

• A business partner to the clients, using their deep knowledge and understanding of the clients' business in order to create the best conditions for the right work to thrive, leading to the success and growth of both our partners and our agency.
• Able to manage internal teams (direct reports, colleagues, and seniors) with poise, clarity and integrity building followership across the board, navigating the BBH process effortlessly and are able to lean on the internal expertise available (across offices) to deliver outstanding creative solutions to a range of business problems.
• Fluent in all phases of the creative process from strategy, through creative to production and bring their expertise to bear at each stage, foreseeing issues before they arise and heading them off.
• Taking pressure off the team by tackling the difficult conversations and know when to escalate for support is also part of their role.
• Own the client relationship as the primary strategic partner, ensuring trust, clarity, and forward momentum across all workstreams.
• Drive the social-first brand strategy, helping clients understand how culture, platforms, and audience behavior shape the creative.
• Partner with Creative, Strategy, and Production to deliver work that is native to TikTok, Reels, YouTube, and emerging platforms — not retrofitted from traditional campaigns.
• Oversee day-to-day account operations, ensuring teams are aligned, resourced, and delivering against timelines and KPIs.
• Translate business challenges into clear briefs, actionable insights, and platform-specific creative opportunities.

Qualifications

• 7+ years in account management within advertising, social, or digital agencies.
• Deep fluency in social platforms, creator ecosystems, cultural trends, and content formats.
• Demonstrated ability to lead cross-functional teams and run multiple projects at once with minimal oversight
• A solid understanding of business and marketing strategy
• Experience leading integrated teams and complex client relationships.
• Strong strategic instincts — able to connect brand, audience, and platform behavior into actionable direction.
• Comfort with fast-moving, iterative work cycles and real-time content environments.
• Excellent communication and presentation skills; able to simplify complexity and inspire confidence.
• A collaborative leadership style that elevates teams and builds trust with clients.

Additional information Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines. Compensation Range: USD $97,375.00 - USD $155,961.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/3/2026.