Development Manager

The opportunity We currently have an opportunity for an IT Manager to join our Corporate IT team based in our Raleigh, NC; Canton, MA; Farmington, CT offices. The IT Manager is responsible for the support of company applications, technologies, and/or infrastructure across the organization, serving as a business and technical liaison between internal and external customers. Manages cross‑functional planning and project teams in the establishment, design and implementation of new or revised systems and programs. Manages direct reports, providing timely and insightful direction and coaching on roles, responsibilities, business strategy, and customer‑driven culture expectations. Provides leadership and oversight to direct reports and team by establishing goals, providing coaching and feedback, evaluating performance, and supporting development and training initiatives Establishes and maintains strong business relationships with both senior and operating level business leaders across the organization, customers and vendors. Be a thought partner to the team and business units, providing recommendations for improvement of business processes by leveraging existing IT capabilities and/or defining new strategic IT capabilities. Acts as the point of contact for escalated department/team issues and facilitate the prioritization process. Keeps abreast of new technology developments. Understand and maintain technology standards and guidelines Manages and leads projects and project life cycle; accountable for identifying needs, securing commitments and monitoring progress of deliverables. Meets scheduled milestones to ensure project/program objectives are met. Responsible for communication of project progress with senior IT and business leadership. Participate in key IT and assigned business unit governance, planning and initiative review teams, committees and meetings. The expertise you bring Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience. 7 to 10 years of IT and business/industry work experience. Requires 3+ years of prior management, supervisory or team leader experience. An understanding of IT applications and technologies, including cloud architecture, Service‑oriented Architecture, DevOps, GitHub and containerization. Benefits Shape the future: Help us lead an insurance transformation to better protect people, businesses and society. Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. #J-18808-Ljbffr