NYPD Document Collection Specialist

NYPD Document Collection SpecialistThe Civilian Complaint Review Board ("CCRB") is charged with investigating, mediating and administratively prosecuting complaints that members of the public file against New York City police officers involving the use of force, abuse of authority, discourtesy, or offensive language, and false official statements. The Board consists of 15 members who are selected by the Mayor, the City Council and Public Advocate, and the NYPD Commissioner. The Board is responsible for governing the agency and adjudicating the cases that come before it. The Executive Director is responsible for the day-to-day operations of the agency. As the largest police oversight agency in the United States, the CCRB currently investigates approximately 4,500 complaints each year. Working under the direction of the Deputy Chief of Special Operations and the Director of NYPD Relations and with wide latitude for independent initiative and judgment, the NYPD Document Request Specialists' duties include, but are not limited to the following:Regular communication with CCRB investigators to determine the range of documents and other evidentiary materials they need to obtain from NYPD;Submitting requests for documents and other evidentiary materials to the NYPD.Monitoring NYPD's progress toward fulfilling requests for documents and other evidentiary evidence, and proactively following up with designated NYPD liaison(s) when requested items have not been provided in a timely manner.Reviewing documents and evidentiary materials provided by NYPD to ensure that they are responsive to the request(s) and that they are complete.Expeditiously download documents and evidentiary materials received from the NYPD into CCRB's Case Tracking System (CTS) so that investigators can access them.Troubleshoot and/or assists investigative staff in resolving problems related to document requests.Respond to inquiries from NYPD related to request for documents and other evidentiary materials.Collect, prepare and deliver documents in response to NYPD requests.Maintain accurate and detailed records of all requests CCRB submits to NYPD and requests NYPD submits to CCRB.Responds to inquiries from CCRB investigators, Investigative Division Leadership, and senior staff, executive staff, or Board members related to document requests.Assist investigators to ensure that witnesses have an opportunity to documents and evidentiary materials necessary to conduct witness interviews.As needed, assist with coverage of the agency's Reception Desk and/or MOS Desk.Maintain a positive attitude and professional demeanor at all times.Other tasks and responsibilities as may be periodically assigned by the Deputy Chief of Special Operations, Assistant Deputy Chief of Special Operations and the Director of NYPD Relations.This is a full-time position. Candidate will be expected to be available to work weekdays from 8:00 am until 4:00 pm, although tour hours may be adjusted to meet Agency and Division needs.NO PHONE CALLS PLEASE ONLY THOSE CANDIDATES CONSIDERED FOR AN INTERVIEW WILL BE CONTACTED In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The NYC Civilian Complaint Review Board (CCRB) is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender, and gender non-conforming persons to apply. All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.Minimum Qualifications1. A baccalaureate degree from an accredited college or universityPreferred Skills- Proficient in MS Suite - Strong time management skills - Highly organized - Exceptional attention to detail - Integrity - Collaborative approach to work - Proactive approach to work - Strong problem-solving skills - Ability to multi-task, manage competing priorities, and meet deadlines. - A collegial, flexible, and adaptable approach to work is required. - Proficiency in multiple languages is a plusPublic Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.