Customer Service Account Representative

Join Nova Acquisitions Group as an Entry-Level Customer Service and AGENTS ON SITE Representative and begin your career in a fast-paced, supportive environment. We are seeking motivated and enthusiastic individuals who are passionate about delivering excellent customer service and eager to grow with our team in McLean, VA . Responsibilities Provide exceptional customer service by addressing customer inquiries and resolving concerns in a // manner. Assist customers with product information, order processing, and account management. Communicate effectively with team members to ensure a smooth and positive customer experience. Maintain accurate records of customer interactions and transactions. Identify and elevate more complex issues to the appropriate department when needed. Participate in training sessions to strengthen product knowledge and customer service skills. Contribute to team goals by meeting individual performance expectations. Support sales and marketing initiatives by promoting products and services to customers. Requirements High school diploma or equivalent required; college degree preferred. Strong verbal and written communication skills. Ability to work in a fast-paced environment while maintaining attention to detail. Previous customer service experience is a plus, but not required. Basic computer proficiency and comfort using customer service software. Positive attitude with a strong willingness to learn and grow. Team-oriented mindset with excellent interpersonal skills. About Us Nova Acquisitions Group has been a trusted leader in customer acquisition and service solutions for over a decade. Our commitment to excellence and customer satisfaction has helped us build a strong client base, while our supportive and growth-focused culture makes our company a great place for employees to develop professionally. #J-18808-Ljbffr