Office Assistant

For nearly 60 years Adams Heating & Cooling has proudly served the Capital District as a trusted family-owned company, providing dependable high-quality service. Become part of our family as we continue to grow.

Position: Office Assistant
Location: Adams Heating & Cooling Rotterdam, NY
Employment Type: Full-time
Pay: $20.00/hr or higher based on experience

About the Role

We are seeking a reliable, organized, and detail-oriented Office Assistant to support daily administrative operations. The ideal candidate is professional, dependable, and comfortable handling a variety of clerical and customer-facing tasks.

Key Responsibilities

• Answer phone calls and direct inquiries to appropriate departments, take detailed messages and handle receipt of daily mail and deliveries.
• Greet in store customers and provide professional assistance in our showroom and parts counter.
• Manage incoming inquiries via phone or email and maintain customer records.
• Schedule and confirm customer appointments.
• Perform general office duties such as data entry, document filing and maintain accurate record keeping.
• Provide general administrative support to management and team members as needed.

Qualifications

• Previous office, administrative, receptionist, or customer service experience preferred.
• Strong skill set in communication (verbal and written), organization, and time-management.
• Ability to multitask, prioritize assignments, and maintain attention to detail.
• Comfortable using Microsoft Office, email, printers, scanners, and general office equipment.
• Professional attitude, reliable, punctual and willing to learn new tasks.

Benefits

• Free health insurance plan
• Dental, Vision, Aflac & Life Insurance plans
• 401K plan that includes a 4% company match.
• Paid holidays
• Earn accrued vacation and sick leave
• Supportive and professional work environment

How to Apply

Interested candidates should submit a resume and brief cover letter to View email address on click.appcast.io

Please include Office Assistant Application in the subject line.