Customer Service Sales Representative

Job Description

Job Description

Customer Service & Sales Representative

Position Summary

We are seeking a Customer Service & Sales Representative to join our growing team. This role is responsible for providing exceptional customer service while educating customers on products and services, building lasting relationships, and supporting customer acquisition efforts through face-to-face interactions.

The ideal candidate enjoys working with people, has strong communication skills, and is motivated to provide outstanding service while achieving individual and team goals. Comprehensive training is provided, making this an excellent opportunity for individuals looking to build a career in customer service, sales, and leadership.

Responsibilities

• Deliver outstanding customer service through professional, face-to-face interactions.
• Educate customers on products, services, and current promotions.
• Build and maintain positive relationships with new and existing customers.
• Identify customer needs and recommend solutions that best fit their goals.
• Support customer acquisition initiatives while maintaining a customer-first approach.
• Meet individual and team performance goals related to customer service and sales.
• Accurately document customer interactions and daily activities.
• Participate in team meetings, training sessions, and professional development opportunities.
• Work collaboratively with team members to provide an exceptional customer experience.
• Represent clients with professionalism, integrity, and enthusiasm.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong customer service mindset with a positive attitude.
• Goal-oriented and motivated to achieve performance objectives.
• Ability to work in a fast-paced, team-oriented environment.
• Customer service, retail, hospitality, or sales experience is preferred but not required.
• Willingness to learn, accept coaching, and grow professionally.
• Dependable with a strong work ethic.

What We Offer

• Paid training and ongoing mentorship.
• Opportunities for professional growth and career advancement.
• Leadership development and management training.
• Performance-based promotions.
• Supportive and collaborative team environment.
• Networking and travel opportunities.
• Business and professional development programs.

Global Reach specializes in building personalized, high-quality customer experiences for our clients through face-to-face marketing and relationship driven sales strategies.

Company Description

Global Reach specializes in building personalized, high-quality customer experiences for our clients through face-to-face marketing and relationship driven sales strategies.